Service Snap 2.0

Service Snap 2.0 is a Chrome extension designed for Reynolds Retail Management System that improves how dealership teams communicate service needs. Technicians and service advisors can capture photos and videos showing vehicle condition and explain repairs, making the case for recommended work clear to customers during the visit.

The media is attached to the repair order and stored for easy reference, helping customers understand the work and keeping appointments moving. This streamlines communication, reduces back-and-forth, and improves throughput and customer satisfaction.