Zidy

Zidy transforms how your business communicates with customers by unifying conversations, bookings, payments, reviews and marketing automations on a single screen.

• Unified Inbox: Handle SMS, Facebook Messenger, and Instagram DMs with internal team chat and group threads.
• AI Assistance Everywhere: Deploy an AI chatbot and real-time voice AI to greet visitors, qualify leads, book appointments, summarize chats for your team, and free you from repetitive replies.
• Voice Calls In & Out: Make and receive calls directly inside Zidy, with automatic call logging and follow-up suggestions.
• Bookings & Reminders: Let customers self‑schedule, then send automatic confirmations and day‑of reminders to minimize no‑shows.
• One‑Tap Review Requests: Invite happy clients to post Google Business reviews and reply to feedback without leaving the app.
• Payments & Invoices: Send secure payment links in any chat and track status in real time.
• Marketing & Automations: Build targeted SMS campaigns or set rule‑based sequences to re‑engage, request reviews, or nurture leads.
• Templates & Personalization: Insert merge‑fields for names, dates, or service details to keep every message personal at scale.
• Multi‑Location Support: Manage branding, numbers, and reporting for each branch from one login.
• Role‑Based Access: Grant granular permissions so owners, managers, and agents see only what they need.
• Third‑Party Integrations: Connect your CRM, calendar, or favorite apps to trigger workflows automatically.
• Offline Mode: Draft messages, queue updates, and review customer histories, even with no signal; Zidy syncs the moment you’re back online.