Date	Author	Comment
2025-07-16	Me*****	There appears to be a problem with email verification. If you sign up through the app, it doesn’t send an email verification. Without verifying your email, you cannot log in. If you sign up via their website, you should get the email verification.
There appears to be a problem with email verification. If you sign up through the app, it doesn’t send an email verification. Without verifying your email, you cannot log in. If you sign up via their website, you should get the email verification.
2025-07-09	Ai*****	Can’t even get into app to try sync the pedals and I own a bike shop. Sending them back to the supplier.
Can’t even get into app to try sync the pedals and I own a bike shop. Sending them back to the supplier.
2025-06-22	Pl*****	Same thing as reviews below. New pedals and cannot log in to app. Expensive frustration. Does anyone know how to get this resolved?
Same thing as reviews below. New pedals and cannot log in to app. Expensive frustration. Does anyone know how to get this resolved?
2025-06-20	aa*****	App is awful. Can’t log in and password reset does not work. Waste of time
App is awful. Can’t log in and password reset does not work. Waste of time
2025-03-27	AT*****	Pedals function as most Look pedals do, however the app is not letting me log in. Tried resetting password, still not working. I’ve also tried a different email, but the same result. —— Les pédales fonctionnent comme la plupart des pédales Look, cependant l’application ne me laisse pas me connecter. J’ai essayé de réinitialiser le mot de passe, mais cela ne fonctionne toujours pas. J’ai également essayé une autre adresse e-mail, mais le résultat est le même. —- pedalen functioneren zoals de meeste Look-pedalen, maar de app laat me niet inloggen. Ik heb geprobeerd het wachtwoord te resetten, maar dat werkt nog steeds niet. Ik heb ook een ander e-mailadres geprobeerd, maar met hetzelfde resultaat.
Pedals function as most Look pedals do, however the app is not letting me log in. Tried resetting password, still not working. I’ve also tried a different email, but the same result. —— Les pédales fonctionnent comme la plupart des pédales Look, cependant l’application ne me laisse pas me connecter. J’ai essayé de réinitialiser le mot de passe, mais cela ne fonctionne toujours pas. J’ai également essayé une autre adresse e-mail, mais le résultat est le même. —- pedalen functioneren zoals de meeste Look-pedalen, maar de app laat me niet inloggen. Ik heb geprobeerd het wachtwoord te resetten, maar dat werkt nog steeds niet. Ik heb ook een ander e-mailadres geprobeerd, maar met hetzelfde resultaat.
2024-09-01	st*****	Absolutely horrible app. Does not let you sign in at all. Pedals are completely useless
Absolutely horrible app. Does not let you sign in at all. Pedals are completely useless
2024-06-09	JB*****	Very frustrating. App does not work.
Very frustrating. App does not work.
2024-06-08	bo*****	Imagine paying $1000 for pedals and not being able to use them because they can’t code an app let let’s you sign in before crashing. TERRIBLE
Imagine paying $1000 for pedals and not being able to use them because they can’t code an app let let’s you sign in before crashing. TERRIBLE
2024-05-23	TA*****	So I just bought my pedals and had it installed by the dealer. I got home and downloaded the app. I was super excited to get it connected and get it working. I have now tried to connect it 9x and still not connecting. Argh!!! I have been using Look pedals for many years and have been happy with them and then this happens. I hope I can get it resolved ASAP! Definitely not what I was expecting from this company.
So I just bought my pedals and had it installed by the dealer. I got home and downloaded the app. I was super excited to get it connected and get it working. I have now tried to connect it 9x and still not connecting. Argh!!! I have been using Look pedals for many years and have been happy with them and then this happens. I hope I can get it resolved ASAP! Definitely not what I was expecting from this company.

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