Reviews of Royal Hearing

By: Shenzhen Xinzhengyu Technology Co.,Ltd. App

List of user reviews and ratings for Royal Hearing

Total ratings

2.20 (Rating count: 31)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

User reviews show a mixed picture: some praise Apple optimization and hearing-aid adjustments, with a few reports of it working perfectly on recent iPhones. However, the majority report critical flaws: the fitting feature often fails to respond or finish, frequent connectivity issues requiring reconnects, inability to adjust volume, and occasional crashes during fitting. Support and language-quality concerns are also noted. Overall, performance appears device-dependent, with some Apple users seeing usable results while many face core failures.

Pros

Apple optimization and iPhone compatibility, with reports of working on iPhone models like the 15 Pro/16 Pro on current iOS.
App provides adjustments to hearing aids via the interface.
Some users report it works perfectly on certain Apple devices.

Cons

Fitting feature frequently unresponsive or never completes, preventing tailored adjustments.
Frequent Bluetooth pairing/connectivity problems and repeated reconnects.
Volume control does not function or cannot be adjusted.
Instability during fitting: crashes, closes, or fitting process never finishes.
Customer support access and language quality concerns (no clear way to contact support; English fluency issues).

Upgrade to see all 15 reviews

User Reviews

Recent rating average: 1.90

All time rating average: 2.20

Upgrade to see all 15 reviews

60% (9)

Date	Author	Comment
2026-02-05	Mo*****	Don’t waste your time
Don’t waste your time
2025-12-31	bo*****	Yet the only one you can read is 5 stars and declares it perfect when I cannot get it to work at all. More china based junk.
Yet the only one you can read is 5 stars and declares it perfect when I cannot get it to work at all. More china based junk.
2025-12-10	Jr*****	Let me start off with my device. I have an iPhone 15 pro with the latest ios 26.1 installed. With that said, the app works perfectly! I have had no issues with the app at all. If you look at the compatibility for the app you will see that it has been optimized for apple devices. Android devices are not listed.
Let me start off with my device. I have an iPhone 15 pro with the latest ios 26.1 installed. With that said, the app works perfectly! I have had no issues with the app at all. If you look at the compatibility for the app you will see that it has been optimized for apple devices. Android devices are not listed.
2025-09-10	Ol*****	Last summer, I spent $2,400 on hearing aids with an audiologist. These hearing aids work better than those. The app allows adjustments, which is the key to getting the F-Aids working well. I’ve had no trouble with the app on my iPhone 16 Pro.
Last summer, I spent $2,400 on hearing aids with an audiologist. These hearing aids work better than those. The app allows adjustments, which is the key to getting the F-Aids working well. I’ve had no trouble with the app on my iPhone 16 Pro.
2025-08-20	Si*****	The “Fitting” feature does not respond. It stays on the 500hz screen and if you select “Yes” or “No” it does not respond or go to the next page to continue the custom fitting. It would be beneficial if you all update the software so that the hearing experience can be more tailored and beneficial for the user.
The “Fitting” feature does not respond. It stays on the 500hz screen and if you select “Yes” or “No” it does not respond or go to the next page to continue the custom fitting. It would be beneficial if you all update the software so that the hearing experience can be more tailored and beneficial for the user.
2025-08-03	no*****	This App is not meant to work.
This App is not meant to work.
2025-02-20	Dr*****	To access control features, such as volume and mode one must first complete the fittting. Despite multiple attempts, redownloading, and trying with two different phones, and two different hearing aids, could never get fitting to work. Bluetooth pairing worked fine.
To access control features, such as volume and mode one must first complete the fittting. Despite multiple attempts, redownloading, and trying with two different phones, and two different hearing aids, could never get fitting to work. Bluetooth pairing worked fine.
2025-02-07	Do*****	Took forever to connect with multiple tries. Once connected the app would then take you automatically back to the connect screen. The fitting part never worked. There is no blue tooth connection. The developers should get someone fluent in English. For example the word for the guide is guider. Hearing aids are OK but would be better with a workable app.
Took forever to connect with multiple tries. Once connected the app would then take you automatically back to the connect screen. The fitting part never worked. There is no blue tooth connection. The developers should get someone fluent in English. For example the word for the guide is guider. Hearing aids are OK but would be better with a workable app.
2025-01-26	In*****	Try to use custom fitting in the app and it would close each time and wanted me to reconnect
Try to use custom fitting in the app and it would close each time and wanted me to reconnect
2025-01-08	DG*****	I get no beeps on the fitting part and when I press NO nothing happens.
I get no beeps on the fitting part and when I press NO nothing happens.