SAWS My Account

Name: SAWS My Account
Rating: 1.5 (27 reviews)
Author: SAWS

By: SAWS App

San Antonio Water System

Overview

Version:

6.0.8471

Last updated: 2026-03-14

Ranking

#347,348 ▲ 209

Overall

Features & Capabilities

If you’re a San Antonio Water System customer, you can use the SAWS My Account Beta app to view and pay your bill, manage your water use, track water service outages and much more.

User Growth & Download Statistics

App

By:

SAWS

Rating:

1.50

(27)

Version:

6.0.8471 Last updated: 2026-03-14

Version code:

880574355

Creation date:

2023-12-18

Compatible devices:

Size:

272.90MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-06

Compare stats and ranking:

Ranking

# 347,348 ▲ 209

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

SAWS

Apple Apps Store

https://apps.apple.com/us/app/saws-my-account/id1658851714

User Reviews

User feedback centers on a buggy, slow app that mostly redirects to the website. The most repeated problems are login/authentication issues, a frustrating payment flow, and slow or freezing performance. Many users also report missing or delayed meter/usage data and limited native app functionality. A few reviewers note that the app can work for some tasks, but overall the experience is consistently negative.

Pros

Some reviewers appreciate the ability to view water usage in the app.
A few reviewers report the app works for them (e.g., at work).

Cons

Payment flow is broken or cumbersome: after login you must re-enter account details, the app opens a browser for payment, and guest checkout isn’t available.
Repeated login/authentication issues: frequent login failures, freezing during login, password not saved, and constant prompts to log in.
Performance problems: the app is slow to load and often freezes or becomes unresponsive.
Meter/usage data access is inconsistent or delayed: cannot view real-time usage or meter readings; data is missing or delayed.
App largely serves as a redirect to the website with limited native functionality; issues include inability to download the bill and limited features.

Recent reviews

Whoever created this app, did it to intentionally make it as virtually impossible to pay your bill by credit card as possible. You can’t copy your account number… And when you go to pay your bill, it won’t carry your account number over to the third-party agent either. There’s only one place I found where you can copy the account number, but then you still can’t paste it. Awful. San Antonio should be ashamed.

by Cy*****, 2026-06-29

This is possibly the slowest app. I have used in the last decade. Resetting my password took me 20 minutes because it kept redirecting me to the wrong page. Every time I got redirected to a new page, It would take 30 seconds to a minute to load. Incredibly frustrating in the year 2026. Not to mention I needed to update my password because of the data breach. Please do better.