SAWS My Account

Name: SAWS My Account
Rating: 1.6 (23 reviews)
Author: SAWS

By: SAWS

San Antonio Water System

Features & Capabilities

If you’re a San Antonio Water System customer, you can use the SAWS My Account Beta app to view and pay your bill, manage your water use, track water service outages and much more.

User Growth & Download Statistics

App

By:

SAWS

Rating:

1.60

(23) 0.10

Version:

6.0.8471 Last updated: 2026-03-14

Version code:

880574355

Creation date:

2023-12-18

Compatible devices:

Size:

272.90MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-04

Compare stats and ranking:

Ranking

# 431,404 ▲ 25,801

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

SAWS

Apple Apps Store

https://apps.apple.com/us/app/saws-my-account/id1658851714

User Reviews

User feedback centers on a buggy, slow app that mostly redirects to the website. The most repeated problems are login/authentication issues, a frustrating payment flow, and slow or freezing performance. Many users also report missing or delayed meter/usage data and limited native app functionality. A few reviewers note that the app can work for some tasks, but overall the experience is consistently negative.

Pros

Some reviewers appreciate the ability to view water usage in the app.
A few reviewers report the app works for them (e.g., at work).

Cons

Payment flow is broken or cumbersome: after login you must re-enter account details, the app opens a browser for payment, and guest checkout isn’t available.
Repeated login/authentication issues: frequent login failures, freezing during login, password not saved, and constant prompts to log in.
Performance problems: the app is slow to load and often freezes or becomes unresponsive.
Meter/usage data access is inconsistent or delayed: cannot view real-time usage or meter readings; data is missing or delayed.
App largely serves as a redirect to the website with limited native functionality; issues include inability to download the bill and limited features.

Recent reviews

Why is it that I need to enter my information four times just to make a payment. CPS is so much better with this literally just log in and make a payment, no need to go through a fort knox screening for a payment.

by Tx*****, 2026-06-11

Every time I try to login, it says my password is incorrect so I click the reset password button, but when it goes to the email, it gives me a temporary password and says to go into your account and change the password there, but to change the password do you have to know your current password which I obviously don’t know which is why I clicked forget password…. then when I went to pay and asked for my credit card information and bank account information and when I hit save card It makes me start all over and retype in my card info and bank info and it would never let me pay through the app. I ended up having to call.

by Ad*****, 2026-05-30

Trying to keep my water bill down is tough, so it is really helpful to be able to check my water use in the app. A little closer to being able to stick to my budget.