Features & Capabilities

Welcome to Worcester 311, a free civic app that lets residents, businesses, and visitors submit non-emergency city issues. Take a photo, mark the location, and your report is routed to the correct city department for timely resolution.

This mobile-friendly tool makes it easy to report concerns like broken street signs or street light issues, improving Worcester's streets and public spaces and helping the Heart of the Commonwealth stay vibrant.

User Growth & Download Statistics

By:
City of Worcester, Massachusetts
Rating:
4.60
(120)
5 new ratings
Version:
6.5.0 Last updated: 2026-05-21
Version code:
885947257
Creation date:
2022-09-07
Compatible devices:
Size:
141.62MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-11
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
City of Worcester, Massachusetts
Apple Apps Store
https://apps.apple.com/us/app/worcester-311/id1643731248
Website:
https://www.worcesterma.gov/

User Reviews

I cannot submit ANYTHING because the app can’t determine my location!! I’ve provided a full address, including zip code, and NOTHING! This is BEYOND FRUSTRATING!!
by br*****, 2025-07-22

Enable replies so comments or questions can be a asked. What if you have an update to an issue? If it’s still open & you create another work order, the customer service person may close the ticket thinking it’s a duplicate.
by Nt*****, 2024-08-15

The people behind this app should be ashamed of themselves.. they only do favors for their friends… shame on you !!
by Po*****, 2024-08-05
View all user reviews ›

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