Russell by Rheem

We’ve Designed Russell by Rheem for Contractors to offer the industry’s most powerful, intuitive, and easy-to-use app.

Whether you’re on a residential service call or installing 40 units at a major site, the free Russell by RHeem Contractor app’s Bluetooth® capability – paired with an enabled HVAC system -- makes set-up and troubleshooting simpler than ever.

With Russell by Rheem for Contractors and eligible air systems, you can easily:

Install - Set up systems quickly and easily with the new Bluetooth® setup - Monitor operating parameters from your phone while charging outdoor units - Verify system setup with access to system operating status - Quickly check for alarms

Service - Diagnose active alarms and alarm history - Check system operating status - Easy step-by-step parts replacement and system setup

The Russell by Rheem for Contractors app also offers powerful support for all of our air products, with a new Product Technical Support design that is easier to use and more accurate than ever: - Access installation instructions - Search parts lists - Download manuals - View tech sheets - Research consumer literature

Track Warranty information - Scan and confirm model and ownership details - Check warranty status and share HVAC systems warranty certificate

Research - Find up-to-date rebate information - Research financing options - Offer extended warranty - Confirm AHRI information and certification for HVAC systems