Features & Capabilities

Take an active role in CPAP therapy with MySleepDash, a mobile app that keeps you informed about your previous night’s therapy. View therapy hours, pressure, and leak summaries, and monitor your progress with the new MySleepScore.

Review device settings, adjust comfort features, access FAQs, and send support requests to Transcend Customer Service. You can download or share your compliance with your healthcare provider. Note: MySleepDash is available for Transcend Micro with limited functionality on Transcend 3 and Transcend 365 (Bluetooth dongle sold separately). Compatibility with Transcend models varies by device.

User Growth & Download Statistics

By:
Somnetics International, Inc.
Rating:
1.70
(52)
Version:
2.0.1 Last updated: 2026-05-25
Version code:
885616500
Creation date:
2022-05-10
Compatible devices:
Size:
19.70MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-14
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Somnetics International, Inc.
Apple Apps Store
https://apps.apple.com/us/app/mysleepdash/id1622379058
Website:
https://mytranscend.com

User Reviews

User reviews show MySleepDash.app is plagued by reliability problems: Bluetooth syncing often fails or is inconsistent, account creation and OTP verification frequently derail setup, and data/report syncing can be delayed or blank. App crashes and server/version errors during setup are common, with some mentions of limited iOS compatibility and weak support. A minority report easy setup or working BT sync, but overall experience is unreliable and frustrating for most users.
Pros
  • Easy initial setup for some users (positive setup anecdotes).
  • Occasional Bluetooth connectivity and data syncing reported as working for certain units.
  • A few users found the manual-guided setup straightforward and successful.
Cons
  • Persistent Bluetooth syncing issues across many reviews, with data not transferring or the app not recognizing the device.
  • Registration and account creation failures (OTP/verification code not received, cannot complete signup, crashes during setup).
  • Data and reports often fail to sync or appear blank/delayed, reducing usefulness of the app.
  • App instability during setup (crashes, server errors, and misleading
  • latest version
  • prompts) affecting login and setup.
  • Compatibility and support concerns (iOS limitations, some settings requiring Windows, mixed customer support experiences).
Recent reviews
Latest update DOES NOT fix the sync problem! I think it has gotten worse. I’ve tried to sync 6 times today and every time it says time ran out trying to sync. I can’t believe they can’t do a simple task.
by sk*****, 2026-02-11

Can’t update pressure and ramp in the app. Stuck with settings on the machine. Great hardware but software needs updating.
by NW*****, 2026-01-03

While trying to register twice now, the application crashes after I have completed the registration and inputting my OTP and clicking submit. This means I have to start from the beginning registering my new account which is fruitless!
by xX*****, 2025-09-11
View all user reviews ›

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