ChargePoint Installer

Name: ChargePoint Installer
Rating: 1.8 (19 reviews)
Author: ChargePoint, Inc.

By: ChargePoint, Inc. App

For certified technicians

Overview

Version:

5.0.2

Last updated: 2026-06-17

Features & Capabilities

The ChargePoint Installer App enables certified electricians to complete the installation, setup, and service for homeowners and commercial station owners. The Installer App is supported on the ChargePoint® Home Flex (CPH50), CPF50, CP6000 AC, Express 280, and Express Plus DC EVSE charging stations.

User Growth & Download Statistics

App

By:

ChargePoint, Inc.

Rating:

1.80

(19) 0.10

Version:

5.0.2 Last updated: 2026-06-17

Version code:

887022259

Creation date:

2022-05-31

Compatible devices:

Size:

70.98MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-20

Compare stats and ranking:

Ranking

# 450,785 ▲ 1,420

Other rankings

#27 in uninstall keyword 39 ▼ 5

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

ChargePoint, Inc.

Apple Apps Store

https://apps.apple.com/us/app/chargepoint-installer/id1613254700

User Reviews

Overall, reviews describe a buggy, unreliable Installer app. The most recurring issues are login failures and generic 'something went wrong' errors, crashes on launch or during QR scans, and QR codes that are too small or hard to scan. Many users say the installer app is unnecessary since activation can be completed with the main ChargePoint app or with support, causing confusion and mismatched instructions. Privacy concerns about personal data collection are noted. A minority report occasional success after multiple attempts or with support, but reliability is consistently poor.

Pros

Account creation works (appears in multiple reviews).
Some reviewers report the app works with no bugs in certain cases.
It is the official ChargePoint installer app, providing an installation path.

Cons

Frequent crashes and login errors ('something went wrong' and login failures) across many reviews.
QR code scanning is unreliable due to very small codes or poor print quality.
The installer app is often unnecessary; activation can usually be completed with the main ChargePoint app.
The app asks for personal information and raises privacy concerns.
Backend delays and slow activation; long waits and inconsistent support.

Recent reviews

The ChargePoint Installer app says it requires a licensed electrician to use the app and activate the charger. When my electrician arrived, he said the app doesn’t work, and is not needed. He showed me how to use the owner’s ChargePoint app to activate the charger, ser the amperage, and connect to WiFi. I had replaced a defective charger (the WiFi stopped working after a couple of months), and the installation instructions said to use the ChargePoint Service Pro app for activation. This Installer app was the only other ChargePoint app available. ChargePoint needs to clean up their act and keep their apps and instructions in synch.

by Ji*****, 2025-12-09

I am not sure whether the Chargepoint Installer iOS application was the problem or the backend processing. There was a long delay getting my new ChargePoint Home Flex charger operational. The licensed electrician and I did call the ChargePoint technical support for assistant getting our amperage set to my investment in power wire and 60 amp breaker. After two attempts the ChargePoint technical support person was able to change the amperage to 48 after we had specified during the initial value in to Installer app. An additional 45 minutes was not needed if the iOS app and backend services were working correctly. I trust there is a very strong, secure connection to my ChargePoint Home Flex charger. The good news the Home Flex is fully functional.