ChargePoint Installer

Name: ChargePoint Installer
Rating: 1.9 (23 reviews)
Author: ChargePoint, Inc.

By: ChargePoint, Inc. App

For certified technicians

Overview

Version:

5.1.0

Last updated: 2026-07-31

Ranking

#338,990 ▲ 21,084

Overall

Features & Capabilities

The ChargePoint Installer App enables certified electricians to complete the installation, setup, and service for homeowners and commercial station owners. The Installer App is supported on the ChargePoint® Home Flex (CPH50), CPF50, CP6000 AC, Express 280, and Express Plus DC EVSE charging stations.

User Growth & Download Statistics

App

By:

ChargePoint, Inc.

Rating:

1.90

(23) 0.10

Version:

5.1.0 Last updated: 2026-07-31

Version code:

889060541

Creation date:

2022-05-31

Compatible devices:

Size:

71.31MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-09

Compare stats and ranking:

Ranking

# 338,990 ▲ 21,084

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

ChargePoint, Inc.

Apple Apps Store

https://apps.apple.com/us/app/chargepoint-installer/id1613254700

User Reviews

Overall, reviews describe a buggy, unreliable Installer app. The most recurring issues are login failures and generic 'something went wrong' errors, crashes on launch or during QR scans, and QR codes that are too small or hard to scan. Many users say the installer app is unnecessary since activation can be completed with the main ChargePoint app or with support, causing confusion and mismatched instructions. Privacy concerns about personal data collection are noted. A minority report occasional success after multiple attempts or with support, but reliability is consistently poor.

Pros

Account creation works (appears in multiple reviews).
Some reviewers report the app works with no bugs in certain cases.
It is the official ChargePoint installer app, providing an installation path.

Cons

Frequent crashes and login errors ('something went wrong' and login failures) across many reviews.
QR code scanning is unreliable due to very small codes or poor print quality.
The installer app is often unnecessary; activation can usually be completed with the main ChargePoint app.
The app asks for personal information and raises privacy concerns.
Backend delays and slow activation; long waits and inconsistent support.

Recent reviews

I’m an electrician and I’ve installed a dozen of these chargers over the last 5 years and the installer app has never once worked. I’ve always had to complete the setup with the homeowner’s phone and app.

by no*****, 2026-07-31

Never had any problems until the latest update. Now it just hangs up rather than cueing me to provide customer info. If I disconnect, it goes back to blinking white. Used the customer app to register and it had the proper breaker setting already. Just wouldn’t finish properly. Also tried on my Android phone. Same story.