Features & Capabilities

The samwin Mobile Agent allows agent users to connect to samwin using their iPhone or iPad. This app offers all the key features known from Desktop-class samwin Agents:

  • Skill Management - log on to and off from Skills
  • Call Handling - place a call on hold, park or re-queue a call
  • Softphone Support - place and receive calls through WiFi or mobile data
  • Full Directory Access - including presence and appointments
  • Call Wait List & Call History - shows waiting and past calls

In areas with poor internet connection an ACD Extension, set up as non-controlled physical phone using the mobile device's phone number, can be used instead of a Softphone ACD Extension. This allows the user to handle samwin calls as regular phone calls even with minimal cell coverage.

User Growth & Download Statistics

App
By:
Samwin
Version:
1.3.3 Last updated: 2026-04-24
Version code:
883022007
Creation date:
2022-07-08
Compatible devices:
Size:
61.09MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Samwin
Apple Apps Store
https://apps.apple.com/de/app/samwin-mobile-agent/id1599548014?l=en-GB

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