BEST NISA

BEST NISA (BE Smart Township Nivasi Seva App) is a comprehensive app that enables residents to register complaints online related to different department such as Civil Estate, Water and Mechanical, Electrical, Horticulture through various sources like text, videos, images etc and provides information to other services in the township/city such as Police, Fire, Ambulance, BEL Hospital and other helpline details for emergency situations. App also provides info of current news/events in the city, it provides other department officials contact details for assistance related to different services in the township.

As a resident, Explore places nearby to BEL Township Get information of nearest Hospitals Get information on nearby Hotels and ATMs etc. The nearby places-of-interest are displayed on Google Map Assists Quickly find service department contact details Get information of emergency and helpline numbers Post grievances related to different departments with Images, Video and Text with option of choosing time for department officials visit to resolve the complaints Option is available to choose the sub complaint type wrt different departments View status of posted grievances, to whom complaints are assigned etc. details Receive notifications on assignment of complaints to responders and redressal status related information Provide feedback on resolved grievances, re-open the grievances in case the resolution is not satisfactory New residents can register/ Sign up by providing relevant details Forgot password management with OTP to registered mail ID Resident can update their profile related information

Prominent features of the app include:

• Post grievances for complaints related to different departments
• SOS Emergency Services for Police, Fire, Ambulance, Crime Stopper, Disaster Management etc -Get information related to nearby places
• Get Notifications on assignment of Complaints to responders and status of Complaints
• Current News and events in the City
• Contact details of different departments of township
• Police, Fire, Ambulance, BEL Hospital, other Helpline Phone numbers for emergency situations -Information of different amenities available in the Township

We take your privacy and data security seriously. Read our app privacy policy here https://github.com/smartbelcolony/documents/blob/main/BEST_NISA_Privacy_policy.pdf

For queries and support, contact us at smartbeltownship@gmail.com.