ITA Airways

Name: ITA Airways
Rating: 4.1 (916 reviews)
Author: ITALIA TRASPORTO AEREO S.P.A.

By: ITALIA TRASPORTO AEREO S.P.A.

Travel

Features & Capabilities

ITA Airways Chrome Extension puts essential travel tools in your browser. Book ITA Airways flights, check in with your booking reference, manage your bookings and add-ons, and view full flight schedules with real-time status updates.

Designed for travelers, this extension streamlines planning and day-of travel by keeping itineraries, status information, and core actions close at hand.

User Growth & Download Statistics

App Navigation & Mapping Task Management

By:

ITALIA TRASPORTO AEREO S.P.A.

Rating:

4.10

(916) 0.10

Version:

5.624.0 Last updated: 2026-06-10

Version code:

886722287

Creation date:

2021-10-15

Compatible devices:

Size:

361.33MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-27

Compare stats and ranking:

Ranking

# 64,599 ▲ 2,322

Other platforms

ITA Airways (v5.624.3)

1,763,223 3.04

(3,751)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

ITALIA TRASPORTO AEREO S.P.A.

Apple Apps Store

https://apps.apple.com/us/app/ita-airways/id1589844779

Website:

https://www.itaspa.com

User Reviews

The majority of reviews describe the ITA Airways iOS app as unreliable and frustrating. Repeated authentication problems (login requiring an ID, password reset emails not arriving, and inconsistencies between app and web login) are common. The app is plagued by crashes, freezes, and buggy flows for check-in, seat selection, and boarding passes. It also provides little to no real-time flight status or gate information. Users complain about poor support and having to use the web or phone for core tasks.

Pros

Cons

Repeated login/authentication issues: the app requires an ID to login and often does not deliver the confirmation link or password reset emails; login behavior differs between the app and the website.
Frequent crashes and reliability problems: the app crashes during check-in, booking, seat changes, or viewing boarding passes.
Lack of real-time flight status information: the app provides little to no updates on flight status, gates, delays, or baggage tracking.
Inability to perform core tasks reliably: check-in, seat selection, and boarding passes frequently fail or are missing, forcing users to use a browser or phone.
Poor customer support and remediation: customers report difficulty contacting ITA and handling issues, including baggage problems and refunds.

Recent reviews

Apps fine. The flight sucked. A 1 hour flight turned into a 3 hour pain. Had to take a bus out to the plane. Then we sat there on the tarmac for an hour. The plane was small and the lady in front of my wife leaned her seat back during the delay and squeezed her while we sat and waited. We asked the steward to help but he did nothing and after asking nicely the woman in front of my gave some attitudes. The guy behind my wife was very tall and shoving his knees against her back the whole time. It was also very hot. The crew was kinda rude. There’s probably a better choice than this. Literally the chair in front of me is hitting the brim of my hat.

by ch*****, 2026-06-09

Excellent! From ticket counter yo arrival, great customer service!

by Ay*****, 2026-06-05

The ITA Airways App does the job in serving up your tickets as booked. It takes a little wrangling to get your booking number linked to your ITA account and I expected that to be automatic once I entered my name and email address. C’est la vie!