JWC-eFACiLiTY® Smart FM App

JWC -eFACiLiTY® Smart FM App extends the eFACiLiTY® – Enterprise Facility Management Software to service technicians performing the facility management & maintenance operations and managers overseeing them to access and manage on the move. The end users can also use the application for registering their requests, reserve meeting rooms, pre-register their visitors etc. The ability to direct service calls and work orders with complete information on the asset, the location of the asset, the problem and the details of the work to be carried out, the tools required, the spares to be used etc. directly to technician’s mobile devices enhances significantly the efficiency, quality of work and the speed of service to the facility users. Key Features: Asset Tracking • Asset creation by capturing basic equipment details • Periodic asset validation by comparing the data in the mobile with the asset register • Asset movement capture Work Order Processing: • View assigned work orders • Update completed work details • Update time spent against the work order (Time Card) • Update Consumables utilized against the work order Inspection and Audits • Equipment Inspection • Building Audits • Safety Audits • Cleaning Audits Helpdesk Calls • Record or Report Calls, Requests and Issues • View assigned calls • Update findings, call related response • Complete assigned calls