Features & Capabilities

Sandvik Remote Support provides expert help for troubleshooting

  • Connect and share your view with a mobile device or smart glasses with the right remote expert.
  • Stream live-video to show the situation at the site.
  • Collaborate with video, audio and chat in order to get help and guidance from the expert instantly.
  • Resolve the issues faster and get the job done.

Smart request handling system for experts

  • Open a ticket with the Expert portal tools and connect with the field worker using mobile device or computer.
  • See field worker’s view and the exact situation at the site.
  • Guide the work in real-time and send annotated images, documents and links to the field worker.
  • Resolve issues together with the field worker.

Features

  • Video & audio communication
  • Offline mode
  • Chat
  • Annotation tools
  • File transfer and storage
  • Language translation
  • Request handling and session storage
  • User management
  • Support for mobile devices and smart glasses
  • Secure communications
  • Integration and customisation

User Growth & Download Statistics

App
By:
Softability Oy
Version:
5.49.13 Last updated: 2026-06-12
Version code:
886822548
Creation date:
2021-09-16
Compatible devices:
Size:
62.27MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-12
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Softability Oy
Apple Apps Store
https://apps.apple.com/id/app/sandvik-remote-support/id1585937368

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