3M Remote Visual Support Tool

The 3M Remote Visual Support Tool is an all-in-one solution for real-time collaboration powered by advanced augmented reality. It digitally merges live video feeds from local and remote users into a single, interactive view—helping enable teams provide expert guidance, solve problems, and share knowledge as if they were working side-by-side.

Designed to support both internal 3M teams and external customers, this tool goes beyond video. It includes:

• Integrated chat for seamless communication during sessions
• Step-by-step autoguides that simplify training, repairs, and SOPs
• Live data visualization to support diagnostics, decision-making, and performance monitoring

Whether used in field service, manufacturing, customer support, or technical training, the 3M Remote Visual Support Tool empowers users to deliver faster resolutions, reduce downtime, and increase efficiency.

Built with proprietary merged reality and interactive presence technology.