Features & Capabilities

Citizens Bank & Trust Company Mobile App puts your banking in your pocket. You can tag transactions, add notes and photos of receipts and checks to keep transactions organized; set balance alerts; pay and transfer funds; deposit checks by taking a photo; view monthly statements; find branches and ATMs; and aggregate your financial accounts.

Security features include a 4-digit passcode or biometric login on supported devices. This app is designed for convenient, on-the-go personal finance management.

User Growth & Download Statistics

By:
Citizens Bank & Trust Company
Rating:
4.80
(1,120)
8 new ratings
Version:
3.30.2 Last updated: 2026-01-24
Version code:
881801245
Creation date:
2021-11-16
Compatible devices:
Size:
153.17MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-02
Compare stats and ranking:

Ranking

Other platforms

Android
Citizens Bank & Trust Company (v3.35.1)
9,336 4.64 (201)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Citizens Bank & Trust Company
Apple Apps Store
https://apps.apple.com/us/app/citizens-bank-trust-company/id1583275873
Website:
https://www.cbankandtrust.com/

User Reviews

Overall, users praise the app for ease of use, intuitive navigation, and reliability, with many expressing loyalty to Citizens Bank. However, a recurring issue is forced updates that lock users out and block access, mentioned by multiple reviewers. Additional concerns include outages and stability problems after updates, and some UI/compatibility quirks on iPad/mac. The sentiment is mixed: strong praise for convenience and service, tempered by reliability and update-handling problems that can deter continued use.
Pros
  • Easy to use and convenient for banking
  • Intuitive, well-organized interface
  • Positive customer service reputation
  • Overall loyalty and positive sentiment toward the app
Cons
  • Forced app updates that lock users out or prevent login
Recent reviews
I can’t get the newest iOS system update so now I can’t get into my checking account online anymore. That is incredibly frustrating. You should allow older versions of the iOS system access to the app so those of us with older iPhones can still use the app!!!! Aaarrrrggghhh!!!
by co*****, 2026-05-29

I have been using this app now for around 6 years and never had a problem. Then one day, about 2 weeks back, it tells me that I need to update the app. Wouldn’t even give me a choice!!! Updated and now I can’t get in the app at all. I’ve deleted it numerous times and reinstalled it, and it still won’t let me in. I just want to scream. Can someone please tell me what’s going on with it? Please Thank you, Sincerely, Frustrated
by la*****, 2025-11-23

I’ve loved using this app on my iPhone however now it’s requiring an update that my phone will no longer do, so it’s going to force me in the future to trade up on my phone not happy about that.
by Ah*****, 2025-11-18
View all user reviews ›

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