CredCustomer

Cred Customer is an internal application designed to support credit operations and loan management. It includes the following features:

• Home: Provides an overview of key financial metrics including PAR, Loan Outstanding, Disbursements, Minor/Major classifications, Collections, and Loan Quality — filterable by Branch and Credit Officer (CO).
• View Repayment: Displays repayment history and payment records for individual customers.
• View Collateral: Shows collateral information associated with customer loans.
• View Arrears: Lists customers with overdue or late payments for follow-up and monitoring.
• Loan Assessment: Enables Credit Officers to initiate and process loan renewals or recreations for existing customers.
• Write-Off (WO): Displays loans that have been written off due to non-repayment.
• Drop Pin: Shows the geographic locations of customers on a map for field visit planning.
• Payment Calculator: A read-only tool for calculating estimated payment schedules and amounts for clients.
• Event: Records and displays reasons behind arrears for reporting and analysis purposes.
• Disburse: Tracks and displays disbursement records broken down by Credit Officer and Branch.

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