Overview

Rating:
4.80 +1
(1,280)
Version:
3.7.13
Last updated: 2026-07-10
Ranking
#51,995 ▼ 264
Overall

Features & Capabilities

Autel Charge is a comprehensive EV charging companion for both home and road use. Pair it with Autel MaxiCharger to scan a QR code for quick setup, link your Autel Charge card, start and stop charging, and monitor real-time statistics such as power usage, energy costs, and duration. It supports off-peak scheduling to cut electricity bills, shows monthly energy consumption, and lets you set local energy prices for cost calculations. Advanced features include dynamic load balancing to maximize efficiency and home charger sharing for extra revenue. You can also export charge history as Excel files for reimbursement or record-keeping.

On the road, Autel Charge makes finding and paying for public charging effortless. Start and stop charging with a QR tap or your Autel Charge card, view charger availability on maps, filter by connector types and power, and view site details with pictures, hours, and prices. Navigate to sites directly from the app, link a credit card for in-app payments, and manage everything with simple, one-tap actions.

User Growth & Download Statistics

By:
Autel Digital Power Co., Ltd.
Rating:
4.80
(1,280)
1 new ratings
Version:
3.7.13 Last updated: 2026-07-10
Version code:
888044156
Creation date:
2022-04-07
Compatible devices:
Size:
237.60MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-16
Compare stats and ranking:

Ranking

Other platforms

Android
Autel Charge - EV Charging (v3.7.14)
157,942 3.38 (1,422)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Autel Digital Power Co., Ltd.
Apple Apps Store
https://apps.apple.com/us/app/autel-charge/id1578454464
Website:
https://autelenergy.com/

User Reviews

Autel Charge is praised for reliability and a feature-rich app when it works, but recurring issues cut into the experience. Users report significant charging reliability problems, broken bug reporting and weak support, prepaid/payment friction, and UX shifts after updates (loss of real-time kW data, defaulting to public chargers). Connectivity problems in basement parking further hamper use. Overall, experiences are mixed: sound performance and features exist, but persistent issues undermine consistency and support.
Pros
  • Rock-solid app that is well maintained and generally reliable with Autel chargers.
  • Feature-rich and highly configurable, with a wealth of information and options.
  • Positive experiences when the system is functioning and the hardware/app work well together.
  • Clear, customizable information displays that keep users informed during charging.
  • Overall good mobile user experience and ease of use when the system is working.
Cons
  • Charging reliability issues: failures to negotiate the correct charging level, low energy delivery, sessions getting stuck, and amp limits after updates.
  • Bug reporting and customer support appear broken or unhelpful (bug reports often fail to send; support is hard to reach).
  • Prepay and payment workflow is painful: users must prepay, can’t easily reload, refunds are slow, and multi-vehicle payments are not well supported.
  • UI/UX changes after updates degrade usability: loss of real-time kW data, automated defaults toward public chargers, and other confusing interface changes.
  • Connectivity challenges in basement/underground parking: QR activation issues and spotty Wi‑Fi can prevent charging.
Recent reviews
Absolutely awful to try initiating payment. There is no quick method of payment. You have to create a Autel Charge account and DL the app. Then it doesn’t let you charge from the app; you login from a website QR code, but then it doesn’t recognize your login credentials with the app you just DL’d and logged into. Then I created a new account using apple credentials. Failed to charge after putting in my credit card info. Tried a second time and it finally worked. This took 12 minutes to start charging. AVOID at all costs.
by Kr*****, 2026-07-10

Overall the app is fine. One of the features missing is the ability to stop a charge at a certain percentage (like 80%). You can set a time schedule but you end up guessing how long a charge should be to keep a daily charge below 80% to save battery health. Some vehicles have this built into their own app but not all. Please add this feature as soon as possible.
by Ch*****, 2026-03-25
View all user reviews ›

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