Direct Auto Insurance

Name: Direct Auto Insurance
Rating: 4.8 (35029 reviews)
Author: National General Insurance Company

By: National General Insurance Company

Your policy, wherever you go.

Features & Capabilities

Direct Auto Insurance on Chrome puts your policy at your fingertips, wherever you are. Sign new policy documents, access ID cards, make payments, renew or reinstate your policy, request roadside assistance, file claims, and review your coverages and documents.

Easily view your payment history and your drivers and vehicles, all in one secure place. Manage policy documents and payments on the go for a seamless insurance experience.

User Growth & Download Statistics

App Payments Privacy & Security

By:

National General Insurance Company

Rating:

4.80

(35,029) 822 new ratings

Version:

Release 2026-06-03 Version 763 (1.90.763) Last updated: 2026-06-08

Version code:

886586628

Creation date:

2021-08-17

Compatible devices:

Size:

158.04MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-13

Compare stats and ranking:

Ranking

# 7,786 ▲ 130

Other rankings

#30 in auto keyword 69 ▼ 2

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

National General Insurance Company

Apple Apps Store

https://apps.apple.com/us/app/direct-auto-insurance/id1571501814

User Reviews

Users generally praise the Direct Auto Insurance app for being easy to use, affordable, and good for paying bills with helpful support. However, multiple reviews highlight recurring login/sign-in problems, reliability issues where the app fails to load, and difficulty accessing digital insurance cards. Some also note a frustrating login flow with redirects and extra tabs. Overall, strong pay-and-go usability is offset by persistent access and digital-card workflow frustrations.

Pros

Easy to use and user-friendly app
Low rates and affordable pricing
Easy to pay bills and manage payments
Helpful and pleasant customer service
Overall satisfaction and positive experience with the app

Cons

Frequent sign-in/login issues with the app and website (errors, unable to sign in)
Reliability problems: the app often doesn't load or freezes
Difficulty accessing insurance cards digitally (no wallet integration; cards must be emailed or saved as PDF)
Cumbersome login flow due to redirects and extra sign-in tabs

Recent reviews

If you have point on yo it license or a suspension they will Work with you. Thank you for having me. Do don’t even get cracked over the head on pricing.

by Tr*****, 2026-05-15

Allows me to make payments easier instead of having to login on the website.

by Ki*****, 2026-05-15

Since this seems to be my last effort at getting someone to answer me. If you even car slightly about customer service this is not the company for you. Absolutely no way to talk to an actual person that lives in the United States. You’ll get transferred. Sit on hold for an hour. Then the call will hang up. Never have a had an insurance company that makes you talk to someone to edit your policy. Even if you find a local location and call that number it transfers you right back to a 20 question robot and sends your call right back to a call center. As soon as my policy is up I’m leaving this garbage company. Do yourself a favor and go with literally any other company.