Overview

Rating:
2.10 +3
(171)
Version:
3.6
Last updated: 2026-05-28
Ranking
#166,712 ▼ 606
Overall

Features & Capabilities

GoAuto Insurance helps you quote and purchase car coverage quickly, aiming to secure the best protection at the lowest price. Start with a fast, free quote and manage your policy directly in the app.

From digital ID cards and documents to flexible payments, effortless claims, renewals, and easy policy updates, GoAuto keeps your car insurance simple and accessible on the go.

User Growth & Download Statistics

By:
GoAuto Insurance Company
Rating:
2.10
(171)
3 new ratings
Version:
3.6 Last updated: 2026-05-28
Version code:
886220251
Creation date:
2020-03-16
Compatible devices:
Size:
61.33MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-17
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
GoAuto Insurance Company
Apple Apps Store
https://apps.apple.com/us/app/goauto-insurance/id1501826302
Website:
http://www.GoAutoInsurance.com

User Reviews

User feedback centers on the GoAuto Insurance app being unreliable and hard to use. The standout positive note is that the policy is very affordable and the payment feature works, with occasional staff like Anthony delivering helpful service. However, the majority frustration is predictable: frequent outages and slow or failing loading times; payment processing problems that can lead to late fees or canceled policies; difficulty renewing and accessing ID cards or payment history; and extremely long hold times or unresponsive support. Customers largely want a more stable app, clearer receipts, and better customer service.
Pros
  • Very cheap insurance option compared with competitors.
  • App supports making payments, providing a convenient way to pay.
  • Occasionally helpful customer service representatives who resolve issues and guide users.
Cons
  • Frequent app outages, loading failures, or system downtime that prevent payments or renewals.
  • Payment problems and autopay failures leading to late fees and canceled policies.
  • Long hold times and unresponsive customer service, with delays in claims and updates.
  • Online processing fees (per-transaction processing charge) are high.
  • Difficulty accessing ID cards, statements, and payment history; renewal issues.
Recent reviews
2 hours on hold
by Se*****, 2026-06-03

I would not recommend purchasing any policy through this insurance company. On paper, the coverage may look legitimate, but the actual customer service experience has been extremely disappointing. I spent nearly 30 minutes on the phone waiting for assistance and nobody answered. In addition to that, I’ve had major difficulties accessing my insurance ID card and even making payments online through the app. An insurance company should provide reliable support when customers need help, but unfortunately that has not been my experience at all. At this point, it feels like the policy is only useful to show proof of insurance, but when it comes to accessibility and customer support, the service is simply not worth it. I would strongly encourage others to carefully consider their options before choosing this company, because these kinds of issues can create serious problems later on.
by be*****, 2026-05-26
View all user reviews ›

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