Go2 by MATS

Name: Go2 by MATS
Rating: 4.8 (456 reviews)
Author: Via Transportation, Inc.

By: Via Transportation, Inc.

On-demand transit in Muskegon

Features & Capabilities

Go2 by MATS delivers on-demand, shared rides in the Muskegon metro area. Book rides in seconds, enjoy door-to-door pickups, and access flexible transit without owning a car.

SHARED. SUSTAINABLE. AFFORDABLE. Our tech matches people headed in the same direction, delivering the convenience of a private ride with the efficiency and affordability of public transit. Sharing reduces traffic and CO2 emissions, while pricing improves with more riders. For pricing and details, visit https://matsbus.com/go2/ or reach out at support-muskegon@ridewithvia.com.

User Growth & Download Statistics

App Navigation & Mapping Data

By:

Via Transportation, Inc.

Rating:

4.80

(456)

Version:

4.27.1 Last updated: 2026-05-04

Version code:

885240294

Creation date:

2021-06-18

Compatible devices:

Size:

124.62MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 80,304 ▲ 19

Other platforms

Go2 by MATS (v4.27.1)

13,280 4.50

(179)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Via Transportation, Inc.

Apple Apps Store

https://apps.apple.com/us/app/go2-by-mats/id1567038697

Website:

https://matsbus.com/go2/

User Reviews

Users consistently praise friendly, safe, and professional drivers and the service’s value as a local, last-resort transport option. However, the feedback also highlights reliability problems (long waits, queueing, cancellations), booking and pickup issues (hard to book, wrong/drop-off locations, no-shows), and billing glitches (charges for rides not taken, refunds delays). Driver quality is sometimes inconsistent, and support is seen as underperforming. Overall, Go2 is helpful for short trips but needs improvements in reliability, availability, and customer service.

Pros

Friendly, safe, and professional drivers.
Positive driver experiences and personable, above-and-beyond service from individual drivers.
Convenient and useful as a last-resort transportation option for local residents.
Reliable for getting to work for some riders and appreciated as a local commuting aid.

Cons

Chronic unreliability: long wait times, queuing, and cancellations without notice.
Booking and pickup problems: hard to book, drivers cancel or don’t show, wrong pickup/drop-off locations.
Billing and credit glitches: being charged for rides not taken and refunds issues.
Inconsistent driver quality and uneven adherence to locations.
Not enough drivers and weak customer support/management feedback.