PG&E Report It

Name: PG&E Report It
Rating: 2.8 (48 reviews)
Author: Pacific Gas & Electric Company

By: Pacific Gas & Electric Company App

Safer communities, together

Overview

Version:

5.2.3

Last updated: 2026-07-20

Ranking

#246,531 ▲ 817

Overall

Features & Capabilities

PG&E Report It makes it easy to report non-emergency safety concerns related to PG&E electrical equipment. Simply submit a photo of a power pole, power line or other electrical equipment that you think is hazardous, along with the location and a brief description. Your submission goes straight to our Safety Team for review within 30 days. Together, we can help keep our communities safe.

With the app, you can: • Review examples of safety issues • Submit a photo or video of a non-emergency safety concern • See submissions made by others • Get notified when your safety concern is under review or closed • See PG&E’s findings about your concern and others

User Growth & Download Statistics

App

By:

Pacific Gas & Electric Company

Rating:

2.80

(48) 1 new ratings

Version:

5.2.3 Last updated: 2026-07-20

Version code:

888475602

Creation date:

2021-07-07

Compatible devices:

Size:

47.88MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-24

Compare stats and ranking:

Ranking

# 246,531 ▲ 817

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Pacific Gas & Electric Company

Apple Apps Store

https://apps.apple.com/us/app/pg-e-report-it/id1565572570

User Reviews

Users generally praise the easy reporting flow, photo attachment, and status updates, along with ongoing app maintenance. The most common complaints are registration barriers and slow approvals, frequent technical issues with uploading and server access, and a perception that hazards are not acted on promptly, making the app feel unfinished for some users.

Pros

Easy to create a report with location.
Can attach photos using the camera or photo library during the report.
Receives status updates after submission (acknowledgment and assignment).
Developers actively maintain and update the app.

Cons

Registration is mandatory and can be slow or invitation-only; no guest reporting.
Frequent reliability problems (upload errors, server/connectivity issues, map hangs) when submitting.
Perceived inefficiency in handling hazards—more data requests than dispatching crews.
App feels unfinished or limited (invitation-only access and incomplete features).

Recent reviews

Photos from an iPhone are too big - ap doesn't tell you what size works.

by Ka*****, 2025-06-01

Reported a badly corroded transformer. They keep asking for more pictures, video, etc. I’m reporting a safety issue, but rather than sending someone to take a look they just want to keep asking for more so I’ll get tired and give up. Just send someone to look.