ihail

Name: ihail
Rating: 1.3 (16 reviews)
Author: Transportation Plus, Inc.

By: Transportation Plus, Inc.

Travel

Features & Capabilities

Twin Cities smartest ride-hailing app allows you to book, ride and pay your way.

Looking for a local ride-hailing app? Try ihail! It’s the Minneapolis/St. Paul Metropolitan Area’s smartest ride-hailing app that provides fast and reliable rides at the click of a button. Whether you’re going to/from MSP Airport or across the Twin Cities, ihail is here for you day and night.

All pricing is calculated upfront so the price you receive is the price you pay. Register your credit card and securely pay through your phone, pay with your account or transit number, or pay in the vehicle with cash or credit card.

Optionally select a vehicle type including Sedan, Minivan (up to 6 passengers), and Wheelchair Accessible.

Book your ride for now or later. If needed, select your return ride date and time. Not sure when you will be ready, then make your return ride a Will Call booking which allows you to activate the ride anytime on the date selected.

Optionally select a vehicle approaching notification of Text, Call, Email or all of the above. Track your vehicle in the app including real-time distance and ETA’s.

Go to My Bookings to see all current and future rides. Save bookings as favorites to be used within the app. You will get a receipt by email at the conclusion of your trip.

Book your way, Pay your way, and Ride your way with ihail!

User Growth & Download Statistics

App

By:

Transportation Plus, Inc.

Rating:

1.30

(16)

Version:

1.9 Last updated: 2021-10-18

Version code:

840982011

Creation date:

2021-10-18

Compatible devices:

Size:

34.44MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 538,302 ▼ 3,415

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Transportation Plus, Inc.

Apple Apps Store

https://apps.apple.com/us/app/ihail/id1559306321

Website:

https://www.ihail.com

User Reviews

Summary: The most-reported issues center on reliability and onboarding. Users frequently see rides not arriving or being canceled, long wait times, and no ride status visibility. Account creation and verification often fail, with delayed or unhelpful support. Customer service issues and safety concerns add to dissatisfaction, along with broad app usability problems (input errors, poor visibility of bookings). A rare positive note mentions courteous drivers and early van arrivals, but overall the themes point to improving scheduling reliability, onboarding flow, driver availability, and support responsiveness.

Pros

Cons

No-shows and long wait times: rides frequently fail to arrive or cannot be located, leaving riders waiting and potentially missing travel plans.
Account creation and verification problems: verification codes not received, repeated login issues, and slow or unresponsive support delaying access.
Poor customer service and safety concerns: reports of rude or unsafe drivers, unprofessional behavior, and ineffective issue resolution.
App reliability and usability issues: problems with inputting credentials, viewing ride status, and general instability of the app.

Recent reviews

I booked my rides and it’s never show up on the schedule. Fix the problem I can’t see my rides if I schedule them on the following days. How I can tell if my ride was booked or what time it’s comes when I cannot see the ride status.

by go*****, 2024-07-03

Doesn’t work at all. Is won’t even let me type in my account.

by Ch*****, 2024-03-23

Horrible customer service. The driver’s are rude. They drive drunk, I’ve had multiple drivers falling asleep while driving. I’ve even had video evidence sent to the company and the drivers are still driving. The car’s are filthy, the drivers talk on the phone the entire ride, it’s just completely unprofessional.