Features & Capabilities

FirstBank Ghana Mobile app is the official mobile banking application from FirstBank Ghana. It provides convenient access by putting your bank in your pocket.

The FirstBank Ghana Mobile app is finally here!

FirstBank Ghana Mobile app is the official mobile banking application from FirstBank Ghana. It provides convenient access by putting your bank in your pocket. You do not have to be a customer of FirstBank Ghana to have access to the app as long as you have an internet ready device and a mobile number, you are good to go.

A unique feature of the app is that it gives you access to your account.

Creating an Account is very seamless and a DIY enrolment process that provides you a 24/7 access to financial services.

The App allows you perform transactions and manage your bank account(s). It is secure and very simple to use.

The FirstBank Ghana Mobile app allows you:

• Create an account all by yourself without visiting the bank

• Take a selfie and upload an identity card

• View the balances on your bank account(s)

• Manage your account and preview your transaction history.

• Initiate transfers to own account(s), FirstBank Ghana accounts and, also to other bank accounts.

• Verify your transaction securely by using a self-selected PIN

• Fund your mobile money wallet for both individual and agents with ease

• Bills payment ( water, ECG and cable tv )

• Beautiful interface with display of different Ghanian landmarks

• Self personalization by uploading your picture

• Biometric enabled

To get started:

Non- Account holders

• Visit your App store , search for FirstBank Ghana Mobile app, click the install button.

• Launch the App, select language of choice and click on open Account

• Accept the terms and condition then input your title, gender, phone number, email, first name, last name and date of birth.

• To validate your identity, you will be prompted to provide your nationality, means of ID and ID card number.

• You will be required to take a selfie. Enter new password and confirm, set a 4 digit PIN and confirm, provide 2 security questions and answers and then a 5 digit to token is sent to verify your mobile number.

• Enter this code in the app and your account number will be successfully created. Your Account is created, and you can fund and start transacting

• You can now login with your account number and enable your fingerprint as a login authenticator.

Get onboard the FirstBank Ghana Mobile app and experience convenience at your fingertips.

Account holders

• Visit your App store, search for FirstBank Ghana Mobile app, click the install button.

• Launch the App, select preferred language and click on existing customer.

• Register with Debit Card / account number

• You will be required to create password and confirm, set a 4 digit PIN and confirm, provide 2 security questions and answers and then a 5 digit to token is sent to verify your mobile number.

• Enter this code in the app to complete your setup .

• You can now login with your password and enable your fingerprint as a login authenticator.

User Growth & Download Statistics

App
By:
First Bank of Nigeria Limited
Rating:
2.80
(44)
Version:
1.3.0 Last updated: 2026-06-10
Version code:
886748887
Creation date:
2021-10-04
Compatible devices:
Size:
50.34MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-11
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
First Bank of Nigeria Limited
Apple Apps Store
https://apps.apple.com/us/app/firstbank-ghana-mobile-app/id1558479443

User Reviews

User sentiment centers on a generally easy-to-use, resourceful app, but widespread instability undermines its value. The most-reported issues are crashes and the app failing to open, frequent login/registration hurdles (OTP failures, device mismatches, new-device or device-limit errors), and delayed or unsettled transactions that can cause overdraft surprises. Security alerts (unexpected password changes) add concern. Overall, users see potential and a positive usability baseline, but stability, onboarding reliability, and security-related annoyances must be addressed to improve trust and a consistent experience.
Pros
  • User-friendly interface
  • Resourceful app with useful features
  • Easy to use overall; intuitive design
Cons
  • Frequent crashes and the app failing to open or function reliably
  • Onboarding/login problems including repeated OTP failures, device mismatch, and new-device or device-limit errors
  • Delayed or unsettled transactions leading to potential overdraft charges
  • Unexpected security alerts such as password changes that users did not initiate
Recent reviews
The app is very resourceful and user friendly, and when it works, it provides a smooth experience. However, it crashes frequently. There are times when it will not open at all, and other times when transactions go through without being deducted immediately, which can later result in unexpected overdraft charges. I have also received notifications about password changes that I did not initiate, and there are moments when the app simply does not function, causing delays in scheduled transactions. Overall, it is not a bad app, and its ease of use is a strong advantage. I am giving it four stars because it is user friendly, but there is a clear need to improve stability and fix these recurring issues.
by Ga*****, 2026-04-15

I’ve been trying to register with the mobile app. I had to generate OTP several times which ended in failures(unable to use my device to register, etc). A whole lot of time wasting efforts. Fix your app. It’s pathetic.
by Ma*****, 2025-11-30

Worst I’ve seen
by MT*****, 2025-04-12
View all user reviews ›

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