Features & Capabilities

FirstMobile App is the official mobile banking app from FirstBank. It enables account holders to securely perform financial and non-financial transactions on their smartphones with a sleek, user-friendly interface. The built-in DIY enrollment allows new customers to open a FirstBank account directly within the app, while existing customers with Verve or Naira Mastercard can register quickly without visiting a branch.

This Chrome extension page highlights a reliable, convenient digital banking experience, improved by the latest version update. It emphasizes fast access to essential banking features, strong security, and ease of use, positioning FirstMobile as a practical on-the-go banking solution.

User Growth & Download Statistics

By:
First Bank of Nigeria Limited
Rating:
3.10
(1,683)
6 new ratings
Version:
2.11.7 Last updated: 2026-04-26
Version code:
884940725
Creation date:
2015-09-29
Compatible devices:
Size:
106.68MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Other platforms

Android
FirstMobile (v2.11.7)
13,741,782 3.93 (91,596)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
First Bank of Nigeria Limited
Apple Apps Store
https://apps.apple.com/us/app/firstmobile-app/id1039809331
Website:
http://www.firstbanknigeria.com/firstmobileFAQ

User Reviews

Users generally praise the app for being easy to navigate, fast transfers, and the convenience of mobile banking with strong security. However, recurring problems across reviews include instability (crashes/downtime), login/authentication difficulties (MPIN-only login, OTP issues, no reset option), activation hurdles (BVN/face verification errors and 'No registered mobile user found'), incomplete account visibility and history/receipts features, and slow or unresponsive customer support. These issues appear across multiple reports, undermining reliability for regular banking tasks.
Pros
  • Easy to navigate / user-friendly interface
  • Transfers and bill payments are fast and smooth
  • Convenience of mobile banking without visiting the bank
  • Strong security
  • Positive long-term user sentiment and reliability for many tasks
Cons
  • Frequent crashes and downtime; app performance is unreliable
  • Login/authentication issues: MPIN-only login with no reset option; OTP issues
  • Activation problems on new devices using BVN/face verification; 'No registered mobile user found' errors
  • Inability to see or select accounts to debit; missing receipts/history features
  • Poor or unresponsive customer support; slow responses
Recent reviews
Thank God I moved most of my funds from your app before the so called “update” to your stupid app. I have not used debit cards for years. How would you make a card the ONLY way to login and call that an upgrade. If anything, it is a DOWNGRADE! I initially thought I was the only one having this terrible experience until I came to read the reviews online. Shame on the useless “elephant” bank, which is a huge insult to real elephants
by Ob*****, 2026-05-23

Why did you change the login method to be only mpin with no option to reset or use other methods? Pls fix
by th*****, 2026-04-30

Very poor performance
by ab*****, 2026-04-13
View all user reviews ›

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