Reviews of Roosters Men’s Grooming

D

dr*****

2026-08-16

When I select a hair stylist from the list of options, I often find that he/she has no availability. It would be nice if I could quickly navigate back to the list of hairs stylists and try again. Instead, I’m taken all the way back to the main menu to select haircut services, select roosters club cut, select stylist, and try again. Alternatively, a list of stylists all on one screen with their open appointments for the day would make things easier. Finally, I can’t always remember who it was that did such a good job on my hair, so pictures could be helpful when I’m trying to book them again.

D

DW*****

2026-07-03

Not friendly to the visually impaired. Time to invest a few dollars and get this app modernized.

N

nb*****

2025-04-06

Why do you need my email and phone number for a haircut?

M

Mi*****

2023-06-18

Roosters is my go-to haircut place. However, the app needs a lot of improvement. It constantly logs me out and requires me to put in my email and password which I often forget. It needs to integrate many of the Apple security processes (such as face ID) to increase usability for users. Additionally, when I put in the wrong password, it doesn’t give me an option to reset it in the app and just locks down my account for an hour after I try too many times which entirely prevents me from being able to book a haircut. The app needs to allow users to reset their password.

B

Br*****

2023-04-08

There is absolutely no way the rating is based on this app! Roosters is great the app is not. You cannot make multiple Appts, the stylists I select you’re not sure if they are working or not only to be kicked out. It doesn’t know the opening times of the location I’ve booked Appts and they weren’t available. It’s really bad team! The other way was better. Now it’s an app and you can update it but it’s really bad.

1

12*****

2023-03-03

Roosters is a great place, but this newer version of the app missed the mark. It doesn’t remember me. Also, it locked me out after only 2 attempts signing in. Now it making me wait an hour before allowing me to reset my password. First time trying to schedule an appointment was not very intuitive as well.

C

Co*****

2023-01-06

Roosters is great, I love em. The app is a nightmare. I reset my password but never get an email, it says there’s no slots available anywhere. Not fun to use, I just called the store to bool

R

Re*****

2022-12-08

Lots of recent app issues that prevent booking

J

Jp*****

2022-09-18

App is clunky. How hard is it to make an appointment for a haircut?

J

JL*****

2022-08-25

Can’t use the app since they updated. They provide instructions to reset the password, every time I try to do that, it errors out making the app completely unusable. Guess I’ll call to make appointments, or find a new barber.