Features & Capabilities

CorrectPay is a Chrome extension that helps families support incarcerated loved ones by enabling commissary, phone, bonding, and monitoring deposits instantly. Deposits can be made in under 30 seconds from anywhere in the world, and users can schedule and join video visitations and send digital gifts directly from the app.

In addition to payments, CorrectPay provides community, health, and re-entry resources for families and incarcerated individuals. The app brings together connections, support, and practical tools into a single secure interface.

User Growth & Download Statistics

By:
Tyler Technologies, Inc
Rating:
2.10
(129)
Version:
3.6.1 Last updated: 2026-01-09
Version code:
881337939
Creation date:
2021-03-08
Compatible devices:
Size:
181.09MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-06
Compare stats and ranking:

Ranking

Other platforms

Android
CorrectPay (v3.6.1)
493,548 3.55 (1,246)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Tyler Technologies, Inc
Apple Apps Store
https://apps.apple.com/us/app/correctpay/id1556110613
Website:
https://vendengine.com

User Reviews

Users consistently report that CorrectPay is unreliable and hard to use. Repeated verification failures prevent accounts from being created or notifications from working. Video visits are frequently unusable, with black screens, inability to see the other party, or calls failing unless routed through Safari. Money transfers and commissary payments often fail or don’t reflect receipts, and regional limitations (e.g., Florida or New York) restrict availability. The app redirects to a poorly designed website, lacks data persistence, and requires tedious workarounds. Support is seen as unhelpful with refunds and outages. Overall, reliability and usability flaws hinder essential inmate communication.
Pros
Cons
  • Verification issues with phone numbers and codes preventing account creation and notifications
  • Video visits unreliable: black screens, can't see the other person, or calls fail; some require routing through Safari
  • Payment and commissary issues including failed transfers and regional limitations (Florida/New York)
  • Poor UX: redirects to website, clunky flow, no session persistence
  • Weak customer support and refund handling
Recent reviews
As all other reviews state the app is of very poor quality.
by bt*****, 2026-05-11

This app scammed me out of $2,550 by releasing my phone number
by Ra*****, 2026-04-11

You would think jailing systems would have a better way for communicating.
by $R*****, 2026-03-22
View all user reviews ›

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