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Features & Capabilities
User Growth & Download Statistics
- By:
- Tyler Technologies, Inc
- Rating:
- 2.00 (152)
2 new ratings - Version:
- 3.6.1 Last updated: 2026-01-09
- Version code:
- 881337939
- Creation date:
- 2021-03-08
- Compatible devices:
- Size:
- 181.09MB
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-09-03
- Compare stats and ranking:
-
Ranking
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For Developers
Contact the developer
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User Reviews
Users consistently report that CorrectPay is unreliable and hard to use. Repeated verification failures prevent accounts from being created or notifications from working. Video visits are frequently unusable, with black screens, inability to see the other party, or calls failing unless routed through Safari. Money transfers and commissary payments often fail or don’t reflect receipts, and regional limitations (e.g., Florida or New York) restrict availability. The app redirects to a poorly designed website, lacks data persistence, and requires tedious workarounds. Support is seen as unhelpful with refunds and outages. Overall, reliability and usability flaws hinder essential inmate communication. Pros
Cons
- Verification issues with phone numbers and codes preventing account creation and notifications
- Video visits unreliable: black screens, can't see the other person, or calls fail; some require routing through Safari
- Payment and commissary issues including failed transfers and regional limitations (Florida/New York)
- Poor UX: redirects to website, clunky flow, no session persistence
- Weak customer support and refund handling
Recent reviews
App won’t let me login to do video calls
by st*****, 2026-09-01
Owning a software development agency & writing apps myself, this app is horrible.
by SK*****, 2026-08-19
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