Choice Home Warranty

Name: Choice Home Warranty
Rating: 2 (160 reviews)
Author: Choice Home Warranty Group, Inc.

By: Choice Home Warranty Group, Inc. App

Productivity

Overview

Version:

20.0.8

Last updated: 2026-06-12

Ranking

#154,490 ▲ 405

Overall

Features & Capabilities

Your Home Warranty Protection, Simplified: The Choice Home Warranty app puts complete control of your home warranty coverage right in your hands. Manage claims, track service requests, and access your account anytime, anywhere—all from one convenient mobile platform.

Key capabilities include fast, paperless claim submission; real-time status updates and technician arrival times; in-app messaging with providers; instant document uploads; and easy management of contact details, coverage, and payment methods—plus 24/7 access and encrypted security.

User Growth & Download Statistics

App Task Management Privacy & Security

By:

Choice Home Warranty Group, Inc.

Rating:

2.00

(160) 1 new ratings

Version:

20.0.8 Last updated: 2026-06-12

Version code:

886844689

Creation date:

2021-02-08

Compatible devices:

Size:

26.80MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-29

Compare stats and ranking:

Ranking

# 154,490 ▲ 405

Other platforms

Choice Home Warranty (v30.0.15)

68,290 2.33

(350)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Choice Home Warranty Group, Inc.

Apple Apps Store

https://apps.apple.com/us/app/choice-home-warranty/id1545174683

User Reviews

User reviews repeatedly praise the app’s ease of claim submission and occasional fast service, but the app is frequently unreliable (timeouts, login failures). Major cons include claim denials and scheduling delays, poor customer service, and extra fees. A subset view the company as untrustworthy. Overall, app usability is the strongest positive theme, while reliability and perceived value of service are the main concerns.

Pros

The app is easy to download and use for submitting claims.
Claims processing can be fast with some representatives and technicians (fast responses, knowledgeable techs).
Some users report saving money or receiving replacements when coverage applies.

Cons

The app frequently times out or does not work, making it hard to log in or access claim history.
Many users report denials, delays in scheduling technicians, and unclear reimbursement processes.
Poor customer service and communication (calls dropped, slow callbacks, rude responses).
Hidden or high fees (service charges, paying technicians directly, cancellation fees).
Perception of the company as untrustworthy or a scam due to frequent complaints.

Recent reviews

CHW lacks accountability

by CH*****, 2026-08-17

My experience with Choice Home Warranty has been extremely disappointing. I paid $1,260 for a 3-year contract but canceled after just 3 months. I was told I would receive a prorated refund, yet they only refunded a fraction of the cost. They deducted $260 in "fees"—claiming $35/month for 3 months plus a $135 "claim value" fee—even though I NEVER filed a single claim or received any service. This hidden fee was never disclosed during sign-up. This feels like a deceptive way to keep customer money. If you cancel early, do not expect a fair prorated refund. Buyer beware