Groove On-Demand

Name: Groove On-Demand
Rating: 4.8 (894 reviews)
Author: Via Transportation, Inc.

By: Via Transportation, Inc.

On-demand transit in Memphis

Features & Capabilities

Groove On-Demand in Memphis provides on-demand, shared rides by matching riders headed in the same direction into a single vehicle. In the Groove app, a few taps book your ride and you’re paired with others headed your way, offering the comfort of private transport with the efficiency of public transit.

Key pillars are SHARED, SUSTAINABLE, and AFFORDABLE travel: fewer cars on the road and lower emissions, with fares comparable to public transit and possible discounts. Features include accurate pickup ETAs, real-time tracking, door-to-door drop-offs, and straightforward support.

User Growth & Download Statistics

App Navigation & Mapping Community

By:

Via Transportation, Inc.

Rating:

4.80

(894)

Version:

4.27.1 Last updated: 2026-05-04

Version code:

885240195

Creation date:

2021-02-01

Compatible devices:

Size:

124.33MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 60,444 ▲ 49

Other platforms

Groove On-Demand (v4.27.1)

18,081 4.73

(166)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Via Transportation, Inc.

Apple Apps Store

https://apps.apple.com/us/app/groove-on-demand/id1545140409

User Reviews

Pros: affordable fares, fast rides when available, courteous drivers, convenient on-demand service, and life-saver for some users. Cons: reliability issues (long waits, no-shows, booked messages), limited service coverage and routing problems, inconsistent pickup/drop-off locations, weak customer support, and variable driver quality. Overall, users value the low price and speed when available but want improvements in reliability, routing accuracy, coverage, and support.

Pros

Affordable fares
Fast and smooth rides when available
Some drivers are nice and professional
Convenient on-demand service
Life saver for many users

Cons

Unreliable availability (long waits, frequent no-shows, 'we're booked' messages)
Limited service area and routing issues (not all destinations covered)
Inconsistent pickup/drop-off locations and mismatches between the app and driver
Poor or slow customer support / issue resolution
Variable driver quality including rude behavior

Recent reviews

Drivers have a tendency to not show up and the wait times are usually incorrect. If it says 30 minutes, be prepared to wait 90. Customer service is nonexistent as well.

by jw*****, 2025-10-15

everytime i try to book a groove for the past 2 weeks it was always high demand and its never a groove for me so i have to walk theres no way its always booked up