MyVTech Baby Pro

We’ve had our vtech monitor since 2023 and have been hoping for an update that fixes our issues but we’ve had no luck. The physical monitor is fine if you just want the in-home connection and nothing more. The app is helpful for getting notifications of sound or movement but that’s about it. The quality drops pretty significantly, often. This was a pretty big concern when we had an infant, and we had to carefully watch for breathing. The grain was so bad there was no way to tell. We definitely leaned more on the in-home device, but even that can get kind of grainy sometimes. But our biggest complaint has been the playbacks…or lack thereof. 9/10 times, the playback “failed to retrieve video”. And once you do get one that works, you better hope you were screen recording because if you try to go back it’s gone, unable to retrieve video. If you are relying on this app to record important moments, may the odds be ever in your favor. We have dealt with it for years because we simply don’t have the money to invest in a new setup and the physical monitor is enough at this point. But we would never have purchased this for our infant had we known about these issues beforehand. We have attempted every troubleshooting method over the years, updating when available, full uninstalls/reinstalls, multiple devices, and at this point…it’s just the app.

It takes up to 5 minutes to load the cameras live feed to my phone. Very frustrating

The only thing I would change about this app however it does have the videos of motion or movement detection is playback footage rather than little snippet videos