Platinumlist: Events & Tickets

I paid an EXTENSIVE amount for VIP tickets and the “Refund Guarantee” on the Shakira Live at 974 concert in Doha (which was cancelled), and front row tickets for John Legend another Refund Guarantee on the John Legend concert, which was postponed in Doha mainly because I spent SO MUCH MONEY. I submitted refund requests for both events intentionally, yet Platinumlist has continuously delayed and avoided resolving the issue. What is the point of paying extra for a “guarantee” if the company refuses to honor it when circumstances clearly qualify? My tax invoices and confirmation from PLP Events explicitly state that refunds are guaranteed when the Refund Guarantee is purchased. As someone who used to genuinely support and trust Platinumlist, this experience has been incredibly disappointing. The lack of accountability and integrity has completely changed my perception of the platform. A guarantee should mean an obligation to fulfill the promise made to customers… not an excuse for endless delays and excuses. I strongly advise others to think twice before purchasing tickets through this platform. Especially the so-called “Refund Guarantee.” In my experience, it felt like an extra fee designed to take more money from customers without providing the protection promised.

Dear Apple App Review Team, I would like to report this app for abusing push notifications for advertising and promotional purposes. The app frequently sends excessive marketing notifications, engagement bait, and misleading alerts unrelated to essential functionality or account/security updates. The notifications appear designed to manipulate users into reopening the app rather than providing legitimate service-related information. Additionally, the app does not provide a clear unsubscribe or opt-out option for advertising notifications. This negatively affects user experience and appears inconsistent with Apple’s App Store guidelines regarding respectful notification usage and user consent. I respectfully ask Apple to review this app’s notification practices and take appropriate enforcement action if violations are found.