Public Storage

Name: Public Storage
Rating: 4.5 (103586 reviews)
Author: Public Storage

By: Public Storage

Easy Self-Storage Management

Features & Capabilities

Public Storage’s Chrome extension makes self-storage effortless with contactless access, bill pay, and centralized account management.

Access thousands of locations across the U.S. and Europe, manage multiple units, and get fast support from one app with flexible month-to-month options.

User Growth & Download Statistics

App Privacy & Security Navigation & Mapping Shopping

By:

Public Storage

Rating:

4.50

(103,586) 2 ratings

Version:

2.26.0 Last updated: 2026-06-21

Version code:

887157885

Creation date:

2020-12-07

Compatible devices:

Size:

42.45MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-30

Compare stats and ranking:

Ranking

# 3,684 ▼ 3

Other platforms

Public Storage (v2.26.0)

2,093,104 3.44

(42,715)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Public Storage

Apple Apps Store

https://apps.apple.com/us/app/public-storage/id1537135259

User Reviews

Users report a mix of helpful staff and occasional online conveniences, but the Public Storage iOS app is plagued by reliability and access problems. Pros include responsive on-site personnel (Irene, Darcy, Priscilla) and some online-management help, plus occasional fixes after updates. The most common complaints involve persistent login/logout issues, unremovable notification badges, unreliable gate/exit access via Bluetooth, and in-app billing problems (adding payment methods, mischarges). Frequent mandatory updates and crashes compound frustration. Overall, staff quality is a highlight, but core app functionality and access are repeatedly problematic.

Pros

Helpful on-site staff (Irene, Darcy, Priscilla) who assist with online processes and unit changes.
Competitive pricing or affordability at locations.
The app provides online management capabilities when it works (e.g., paying or changing units).
Updates have fixed bugs, such as the notification badge issue.
Overall positive experiences at specific locations with professional service.

Cons

Chronic login problems: app won't let users log in or reset password, with white screens and repeated sign-outs.
Persistent notification badge that won't disappear and false 'pending' messages.
Unreliable gate/exit hardware (Bluetooth units require touch or fail to open/exit).
In-app payment and billing issues (adding payment methods, mischarges/insurance, account mislinks).
Frequent mandatory app updates causing delays, crashes, and frustration.

Recent reviews

The Constant updating of this app is frustrating. Every time it’s updated, either the “open gate” part of it doesn’t work or it deletes my password. It seems every time I try to use the app it wants me to update and it’s usually in the middle of me trying to open the gate.

by Ed*****, 2026-06-21

Great idea but this app really needs an overhaul. Signs you out then when you try to sign in either by typing or using Face ID it won’t let you. When i pull up to the gate to drive in, the access code screen goes blank. Tech support and/or programmers need to address many issues within the app. It’s almost useless otherwise.

by Al*****, 2026-06-17

No matter how many times I have tried to refresh this app or delete it and re-download it or look at my notifications and change settings, this app refuses to clear a red notification bubble for a notification that just doesn’t exist, it’s frustrating!!