Liberty My Account

Name: Liberty My Account
Rating: 4.6 (12756 reviews)
Author: Smart Energy Systems LLC

By: Smart Energy Systems LLC App

Utilities

Overview

Version:

1.19

Last updated: 2026-02-06

Features & Capabilities

Liberty My Account is a Chrome extension that helps you manage Liberty utilities by connecting to the Liberty My Account mobile app. View and pay your bill from any device with ease using the new app.

You can customize notifications (email or text) and view usage through easy-to-read graphs, helping you stay in control and save on your next bill.

User Growth & Download Statistics

App Energy Payments

By:

Smart Energy Systems LLC

Rating:

4.60

(12,756) 98 new ratings

Version:

1.19 Last updated: 2026-02-06

Version code:

882207440

Creation date:

2021-08-26

Compatible devices:

Size:

43.49MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-15

Compare stats and ranking:

Ranking

# 15,553 ▲ 46

Other rankings

#91 in account keyword 12 ▼ 16

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Smart Energy Systems LLC

Apple Apps Store

https://apps.apple.com/us/app/liberty-my-account/id1531641480

User Reviews

The Liberty My Account reviews are largely negative. Recurrent problems include unreliable payments and balance visibility, in-app fees and low payment limits, billing inaccuracies and delays (including refunds and rate hikes), login data issues, and slow customer support. A small portion of users report occasional positive experiences related to convenience and basic usability.

Pros

Some users find the app convenient for paying bills.
Some reviewers describe the app as user-friendly when it works.
A few reviews note the digital interface can be usable for basic account management.

Cons

Unreliable payment functionality: users cannot pay via the app, balance often not shown, and auto-pay frequently fails.
In-app fees and payment limits: charges for using the app to pay, $600 per-payment limit requiring multiple attempts.
Billing issues: bills are frequently inaccurate or delayed, refunds can take months, and there are frequent price increases.
Login and data handling problems: clunky login flow, repeated prompts (Face ID/state), and credit card details not reliably saved.
Customer service delays: difficulty reaching a representative and long callback wait times.

Recent reviews

Don’t love that I can’t use my credit card to make this payment .

by Pr*****, 2026-08-05

For whatever reason any payment attempt via this app using my checking account fails. That is no matter if I tweak my name because it asks for it. It recognizes my bank when I enter routing number and I know I entered the bank account correctly reading it also off the check (for routing) after 10 plus attempts over the course of a year. Ridiculous. Why ask for the name. It’s a joint account. Gave up. Only app that fails my payments. So snail mail. Who mails checks anymore anyway. Annoying