Liberty My Account

Name: Liberty My Account
Rating: 4.6 (11751 reviews)
Author: Smart Energy Systems LLC

By: Smart Energy Systems LLC

Utilities

Features & Capabilities

Liberty My Account is a Chrome extension that helps you manage Liberty utilities by connecting to the Liberty My Account mobile app. View and pay your bill from any device with ease using the new app.

You can customize notifications (email or text) and view usage through easy-to-read graphs, helping you stay in control and save on your next bill.

User Growth & Download Statistics

App Energy Payments

By:

Smart Energy Systems LLC

Rating:

4.60

(11,751) 96 new ratings

Version:

1.19 Last updated: 2026-02-06

Version code:

882207440

Creation date:

2021-08-26

Compatible devices:

Size:

43.49MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-03

Compare stats and ranking:

Ranking

# 16,296 ▲ 102

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Smart Energy Systems LLC

Apple Apps Store

https://apps.apple.com/us/app/liberty-my-account/id1531641480

User Reviews

The Liberty My Account reviews are largely negative. Recurrent problems include unreliable payments and balance visibility, in-app fees and low payment limits, billing inaccuracies and delays (including refunds and rate hikes), login data issues, and slow customer support. A small portion of users report occasional positive experiences related to convenience and basic usability.

Pros

Some users find the app convenient for paying bills.
Some reviewers describe the app as user-friendly when it works.
A few reviews note the digital interface can be usable for basic account management.

Cons

Unreliable payment functionality: users cannot pay via the app, balance often not shown, and auto-pay frequently fails.
In-app fees and payment limits: charges for using the app to pay, $600 per-payment limit requiring multiple attempts.
Billing issues: bills are frequently inaccurate or delayed, refunds can take months, and there are frequent price increases.
Login and data handling problems: clunky login flow, repeated prompts (Face ID/state), and credit card details not reliably saved.
Customer service delays: difficulty reaching a representative and long callback wait times.

Recent reviews

Why is the app all messed up, and the purple text is really hard to read

by Bn*****, 2026-05-30

Can not transfer service from the app as “supposed to be able to do”. Can never get a human to pick up when I try to call! And the 3 business day wait to get a call back when trying to set up service at new address is just ridiculous!

by IP*****, 2026-04-29

This app is frustrating. The information always inaccurate. Maybe it’s not the app and the local liberty company is the problem. But we’ve had issues time and time again.