Ascott Star Rewards: Book Stay

Name: Ascott Star Rewards: Book Stay
Rating: 2.4 (33 reviews)
Author: Ascott International Management

By: Ascott International Management App

Travel and Stay Rewarded

Overview

Version:

8.7

Last updated: 2026-09-09

Ranking

#264,194 ▼ 374

Overall

Features & Capabilities

Unlock a better way to travel Introducing our latest update with a fresh, all-new look designed just for you! Our redesigned interface offers a smoother, more intuitive experience, making it easier than ever to explore your favourite features. Enjoy enhanced navigation, vibrant visuals, and improved functionality at your fingertips. Unlock exclusive offers and the best accommodation deals when you book direct with Ascott Star Rewards, Ascott’s loyalty programme.

Book Your Stay at Destinations Around the World With the Ascott Star Rewards mobile app, select from over 400 participating properties spanning 14 brands across more than 120 cities for your upcoming stay. What’s more, access the latest travel inspirations to plan ahead for your next adventure.

Participating Brands Ascott, Citadines, lyf, Oakwood, Quest, Somerset, The Crest Collection, The Unlimited Collection, Preference, Fox, Harris, POP!, Vertu and Yello.

Exclusive Deals and Offers Be amongst the first to experience our newest properties with opening offers, app-exclusive deals, and stay vouchers; whilst earning reward points for all eligible stays.

Manage Your Loyalty Membership Seamlessly navigate your loyalty membership, keep track of upcoming stays, and effortlessly manage reservations and stay preferences.

Partnerships Earn airline miles on eligible bookings with participating airline partners.

Convenience on the Go Now you can conveniently check in on your mobile with pre-arrival check-in while on the go and activate your mobile room key for access to your accommodation and facilities within the property.

Chat with Us Connect with us via mobile chat during your stay.

Download Now to Stay Rewarded.

User Growth & Download Statistics

App

By:

Ascott International Management

Rating:

2.40

(33)

Version:

8.7 Last updated: 2026-09-09

Version code:

890994289

Creation date:

2020-09-29

Compatible devices:

Size:

186.79MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-21

Compare stats and ranking:

Ranking

# 264,194 ▼ 374

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Ascott International Management

Apple Apps Store

https://apps.apple.com/us/app/ascott-star-rewards-book-stay/id1528969049

Website:

https://www.discoverasr.com/en/member/benefits

User Reviews

User reviews show ASR’s hotel options are appealing, but the app struggles with sign-up, booking/verification glitches, and poor navigation. Compatibility issues on iOS (including Room Key) and loyalty rewards concerns are frequent pain points, contributing to an overall negative app experience despite positive sentiment about ASR properties.

Pros

Customers appreciate ASR properties and hotel options.
The app is described as clean and efficient.
Some users find the app simple and straightforward to use.

Cons

Sign-up and account creation issues (can't sign up, generic error messages, password pasting blocked).
Booking/verification problems (OTP delivery delays, cannot retrieve reservations, modal flows causing input loss).
Poor UX and navigation, making the app hard to use.
iOS compatibility issues (Room Key not working on iOS 16 / latest iOS, app instability on new iOS).
Rewards/loyalty concerns (misleading '1 free night' claim and unresponsive points support).

Recent reviews

Just booked our first set of reservations. App keeps coming back with “Oops! something went wrong, please try again later.” message. Had to kill app and restart it to make the initial reservation. You setup payment in the Account profile yet when you go to book it doesn’t use that information and forces you to re-enter all of it again. Why bother having that function in profile. Net is really poorly done design and functionality.