Reviews of QuickBooks Desktop

By: Intuit Inc.

List of user reviews and ratings for QuickBooks Desktop

Total ratings

1.90 (Rating count: 116)

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Review summary

User reviews skew negative, citing login failures, duplicate company listings, and reliability problems (freezes, glitches, post-update issues). Many note limited feature parity with QB Desktop and cumbersome receipt/document handling. A few highlight stability and Safari-based desktop-like usage as positives. Overall, users want better login reliability, correct multi-account handling, improved performance, full desktop feature parity, and smoother receipt/document processing.

Pros

Some users report no problems so far, indicating stability for at least a subset of users.
The app can provide a desktop-like experience on Mac when accessed via Safari/desktop view, allowing access to QuickBooks Desktop data.
Receipt management features exist and can link receipts to transactions, as highlighted by a positive reviewer.

Cons

Login/access problems: users unable to log in or receive messages about missing company info.
Duplicate/mislisted companies and difficulty selecting the correct company, with multiple or incorrect listings.
Stability and performance issues: frequent freezes at startup, glitches, and problems after updates.
Missing features / limited desktop parity: not all QB Desktop features are available, poor search options, and inability to view purchase orders/sales orders.
Receipt/document handling issues: slow receipt processing, inability to create transactions from receipts, and cumbersome mobile attachment workflow.

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User Reviews

Recent rating average: 1.40

All time rating average: 1.90

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35% (41)

Date	Author	Comment
2026-04-05	De*****	Same account name is listed multiple times. Each account has different data. I have two vehicles configured in Desktop, but both accounts show only one vehicle on this app.
Same account name is listed multiple times. Each account has different data. I have two vehicles configured in Desktop, but both accounts show only one vehicle on this app.
2026-03-29	Me*****	I can no longer log in. Says my company info is missing. Yet, it’s not and the steps to correct it on the actual desktop show nothing is missing.
I can no longer log in. Says my company info is missing. Yet, it’s not and the steps to correct it on the actual desktop show nothing is missing.
2026-03-26	Ho*****	I downloaded this app, like most of the reviews, I couldn’t figure out how to open my company account. Next I went to safari and opened Quickbooks there. I clicked on the desktop view and was given the option of downloading to Mac. And Bingo it works just as it does on my computer at the office. Hope this is helpful.
I downloaded this app, like most of the reviews, I couldn’t figure out how to open my company account. Next I went to safari and opened Quickbooks there. I clicked on the desktop view and was given the option of downloading to Mac. And Bingo it works just as it does on my computer at the office. Hope this is helpful.