3HV Workforce Management

Our Mobile Workforce Management Solution is designed and tested by field operators for field operators. We developed our software over the past 8 years as a tool to manage field technicians complete FTTH drops, installations, service and maintenance. The complexity of managing FTTH work requires specialized processes, from Fiber Splicing, Underground and Aerial Drops to completing Premise Installations. Our software has proven to be a valuable asset over the years and now you can benefit from our experience by scheduling an on-line demonstration today and see how easy it is to manage your workforce!​

• INSTALLATION, SCHEDULING & SUPPORT Ensure your daily operations is successful by utilizing Workforce Management Software to schedule and monitor installations and provide real-time customer support. Our easy to use web-based mobile application allows managers, dispatchers and technicians to stay on the same page to ensure successful installations & support.

• WAREHOUSE ASSET MANAGEMENT Keep track of all construction and installation equipment and materials required for the job. Our Warehouse Asset Management Module allows you to keep track of all shipments from manufactures, setup automatic re-orders and assign specific inventory to field technician trucks for installation and support jobs.

• FLEET MANAGEMENT Most service companies consider fleet as one of their top expenses so managing your fleet and keeping accurate inventory of vehicle assets is a top priority. Our Fleet Management Module ensures your fleet of vehicles are properly maintained and vehicle assets are accurately tracked.

• CUSTOMER EXPERIENCE Your greatest asset is your customer! The Customer Experience Module allows you to ensure the service you are providing is meeting your customer’s expectations. Get real-time feedback from customers as they complete a quick and easy customized survey with a just a few simple clicks.