Hostex

This app is really impressive! I have one STR that I list on Airbnb, VRBO, and booking. I have used guesty for hosts for 3 years, but greedy guesty is closing down the platform and forcing users to upgrade to a more expensive platform. I searched for alternatives and found this. The price is unbeatable and the software is actually even better than guesty. I’ve only been using for a week, but wanted to spread the good news. This app rocks. It has tons of integrations with all the major players and I don’t think anything is missing. I’m also surprisingly really impressed with the AI message capability so far. I’m very glad I switched! My only complaints are: 1. It doesn’t offer a dark mode. 2. You can’t change your default home screen. 3. It doesn’t display guest photos in the app. Maybe API doesn’t share those for privacy reasons, not sure. Hopefully devs can add those options!

This PMS punches way above its weight class at a fraction of the cost of many other providers. It has features and support for stuff that no other PMS even comes close to. However it is so buggy you might not have the patience for it. I just spent 30 minutes trying to upload a receipt image. It simply will not work unless I force-close the app and relaunch. Owner reports are already so clunky and tedious and then every time I try to work on them one gets stuck and we cannot generate reports until that previous request is manually reset by support team. If these folks could tighten these and similar bugs up it would deserve top marks. In the meantime be ready to be chatting with support team easily once a week.

If I could give it 0 stars I would. They double booked one of my homes. Customer service takes forever to respond. They will put the blame on you as well. Never received notifications from them, even though notifications were on. Waste of my money. Don’t use them.