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We tried and tried to get our verification code from the App. The IT person from the hotel had to help us. We are from the USA and we incorrectly thought we needed to enter our country code. We simply entered +1 and cell number. Turn in your roaming and blue tooth.

So I write software for a living and have a science PhD. When I cannot get an app to work, it’s usually pretty bad… This one was presumably rushed and not tested with any real users. Had they tested, they would have figured out quickly that when you ask for a phone number in any context, and especially an international one, you need to provide a format example. Beyond that, best practice is to provide validation hints at data entry time. My title is meant to be the missing format hint. Finally worked for me with exactly that format. But not easily or the first time. I’m sympathetic with the intent and the likely rush. BUT SOMEONE PLEASE FIX THIS!