Reviews of MD Unemployment for Claimants

By: Maryland Department Of Labor App

List of user reviews and ratings for MD Unemployment for Claimants

Total ratings

4.30 (Rating count: 7,746)

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Review summary

Summary: Users say the MD Unemployment for Claimants app is often unreliable and unusable for essential tasks like weekly certifications, forcing many to use the web or a computer. Some praise ease of use and on-the-go access, plus helpful phone support, but this is outweighed by frequent maintenance, long load times, login and ID verification problems, and inconsistent functionality such as bank verification issues. Several note that features like filing appeals or viewing payments aren’t reliably available. Overall, the app needs significant reliability and mobile-focused improvements.

Pros

Easy to use and understand.
Quick weekly certification on the go.
Helpful phone support from representatives.

Cons

Cannot certify or perform key tasks in the app; users must use the web or a computer.
Frequent maintenance, login lockouts, and ID verification failures.
Slow load times and difficult navigation.
Bank verification failures and unclear or unhelpful support.
Not all features available on mobile; essential actions like filing appeals or viewing payments may be unavailable.

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User Reviews

Recent rating average: 3.00

All time rating average: 4.30

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58% (31)

Date	Author	Comment
2026-07-31	Ja*****	The last ~6 months, the app won’t get past the opening screen and says “checking for latest update”. I have the latest iOS version on my iPhone. I’m not sure what the issue is, but everything I am reading says it’s a server issue for the party that runs the app.
The last ~6 months, the app won’t get past the opening screen and says “checking for latest update”. I have the latest iOS version on my iPhone. I’m not sure what the issue is, but everything I am reading says it’s a server issue for the party that runs the app.
2026-07-24	Ne*****	I cannot check my correspondence, when I try to use the messaging system it doesn’t respond
I cannot check my correspondence, when I try to use the messaging system it doesn’t respond
2026-06-22	1n*****	Couldn’t file my weekly certification
Couldn’t file my weekly certification
2026-03-15	Ji*****	This app is awful and user unfriendly! If you are a disabled veteran unable to work, yet we have to be actively seeking employment.! This is contradicting and must be addressed immediately to avoid interruption of one’s livelihood!!
This app is awful and user unfriendly! If you are a disabled veteran unable to work, yet we have to be actively seeking employment.! This is contradicting and must be addressed immediately to avoid interruption of one’s livelihood!!
2026-01-18	Jo*****	It’s easy to use and understand. This app makes the weekly certification process quick and accessible while on the go!
It’s easy to use and understand. This app makes the weekly certification process quick and accessible while on the go!
2025-12-31	Mr*****	It takes entirely too long for the system to open up and too long to navigate from one thing to the next.
It takes entirely too long for the system to open up and too long to navigate from one thing to the next.
2025-12-22	Ma*****	Wiped out my username so I can not log in to my account anymore 😩😩😩😩
Wiped out my username so I can not log in to my account anymore 😩😩😩😩
2025-10-16	3D*****	It’s trash
It’s trash
2025-08-30	A.*****	Easy smooth and easy going never had a issue with this app before!
Easy smooth and easy going never had a issue with this app before!
2025-08-01	Za*****	Amazing phone service representative. The phone app was bumpy at first but phone representative was truly a blessing. Thank You. Joseph
Amazing phone service representative. The phone app was bumpy at first but phone representative was truly a blessing. Thank You. Joseph