Lead Center

Name: Lead Center
Rating: 2 (41 reviews)
Author: CallRail, Inc.

By: CallRail, Inc.

Lead Management + Softphone

Features & Capabilities

The Lead Center mobile app consolidates your inbound and outbound interactions and allows you to manage your calls and texts from your mobile phone. It empowers your team to manage communications from the office or on the go, and provides a flexible, easy-to-use system for capturing, engaging with, and managing leads.

When someone calls one of your CallRail tracking numbers, you'll receive it on your phone. When you make an outbound call from your phone, you can select any of your tracking numbers to serve as your outbound caller ID.

In addition to allowing you to handle business from anywhere, Lead Center serves as a robust communications hub, digital database, and cloud-based softphone, all rolled into one.

Lead Center also feeds directly into your CallRail account, so you can trace every interaction back to its marketing source. Track the performance of your marketing efforts, calculate ROI down to the penny, and see which ads and campaigns are responsible for driving calls, texts, and form submissions to your business.

User Growth & Download Statistics

App

By:

CallRail, Inc.

Rating:

2.00

(41)

Version:

2.13.0 Last updated: 2025-09-16

Version code:

878050437

Creation date:

2020-08-31

Compatible devices:

Size:

34.82MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 294,633 ▼ 1,126

Other rankings

#38 in lead generation keyword 8 ▲ 4#83 in lead keyword 13 ▲ #84 in business leads keyword 16 ▲

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

CallRail, Inc.

Apple Apps Store

https://apps.apple.com/us/app/lead-center/id1508136495

Website:

http://www.callrail.com

User Reviews

Lead Center for iOS shows potential with its calling/texting features and real-time client tracking, and users note ongoing improvements. However, many reviews center on reliability problems: frequent glitches, crashes, and being logged out mid-call; inconsistent notifications and missed communications; incorrect caller IDs and poor contact syncing. UX/UI issues and loss of history/notes further hinder usage. Overall, users want stability, reliable notifications, better contact handling, and feature parity with the desktop experience.

Pros

Easy-to-use layout and intuitive interface for making calls and sending texts.
Integrated call and text workflow that helps track client communications.
Real-time data and reporting capabilities (custom reporting) for client interactions.
Active development and ongoing improvements to the app.

Cons

Frequent glitches, crashes, and overall instability; users report being logged out mid-call.
Unreliable notifications and missed calls/texts; messages require manual refresh and some delays.
Caller ID is often incorrect and in-app contact syncing is poor (difficulty updating, linking iPhone contacts).
UX/UI issues and non-intuitive navigation; noticeable bugs, lag, and usability problems.
Loss of conversation history and notes due to redesign; features like notes are missing or hard to access.

Recent reviews

This app can’t even keep a call log of the calls you get in order or with the correct date. Nothing but problems.

by Kr*****, 2024-11-15

App works overall well. The updates have addressed previous issues. I would say it’s d finitely got room for improvement (like tapping on a text doesn’t always bring up the most up to date feed) but I had to give 5 stars because the old reviews that are 1 star seem to give reasons that aren’t an issue anymore. Wanted to give 5 stars for the recent improvements and good trajectory the app has. Hoping that the dev team takes the next few months to continue to address the other small things.

by Id*****, 2024-05-18

If I could give this app 0 stars then I would. Worst call tracking company ever. The app malfunctions, calls drop, and the over all service is terrible. I do not recommend this company or app to anyone.