Reviews of Five Star Bank Digital Banking

By: Five Star Bank App

List of user reviews and ratings for Five Star Bank Digital Banking

Total ratings

4.30 (Rating count: 1,683)

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Review summary

Overall, users note the app is very easy to use and convenient for accessing accounts, transferring funds, and depositing checks remotely, with strong money-management features. The main drawbacks are an outdated UI, missing features, and confusing navigation, which some users describe as not user-friendly.

Pros

Very easy to use and beginner-friendly
Convenient access to accounts and effortless transfers, including easy switching between accounts
Remote check deposits and timely updates on deposits and statements
Strong money-management features that let you track multiple accounts in one place

Cons

Outdated UI with missing features common in modern apps
Confusing navigation and not intuitive
Not user-friendly; many reviewers describe it as the worst banking app they've used

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User Reviews

Recent rating average: 3.00

All time rating average: 4.30

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22% (12)

Date	Author	Comment
2026-07-22	Rm*****	The amount of circles you need to jump through just to pay your car loan is awful
The amount of circles you need to jump through just to pay your car loan is awful
2026-06-10	Fl*****	App constantly crashing. The I.T. Department at Five Star Bank is a joke.
App constantly crashing. The I.T. Department at Five Star Bank is a joke.
2026-06-02	Or*****	I can do everything I need to without going to the bank. Even order a new card.
I can do everything I need to without going to the bank. Even order a new card.
2026-05-22	co*****	Slow updates slow UI slow deposits slow withdraws
Slow updates slow UI slow deposits slow withdraws
2026-03-26	Ba*****	So easy to use. I’m not tech savvy at 66 years old and this app is so easy to use and simply understandable. Thankyou Five Star for making my life easier.
So easy to use. I’m not tech savvy at 66 years old and this app is so easy to use and simply understandable. Thankyou Five Star for making my life easier.
2026-03-22	Zx*****	Convenient 👍🏼
Convenient 👍🏼
2026-03-13	Ad*****	Nothing but issues
Nothing but issues
2026-02-13	Ad*****	The fact you can’t lock your card makes it a .5 for me terrible
The fact you can’t lock your card makes it a .5 for me terrible
2026-02-13	Po*****	I really like this app, it is easy to use and to switch accounts. And it is good about updates. Statements are easy to get also.
I really like this app, it is easy to use and to switch accounts. And it is good about updates. Statements are easy to get also.
2026-01-30	li*****	This has made my life so easy. I can bank from anywhere. Just love it! Easy to use.
This has made my life so easy. I can bank from anywhere. Just love it! Easy to use.