Bradford White Connect™

Name: Bradford White Connect™
Rating: 1.9 (54 reviews)
Author: Bradford White

By: Bradford White

Smart Water Heater Control

Features & Capabilities

Bradford White Connect turns your water heater into a smart system with remote access, enabling homeowners or business owners to adjust settings, set weekly schedules, and monitor error messages from mobile devices.

For contractors, it offers remote diagnosis of prior installations, owner-permitted error alerts, on-site access to settings and sensor data, and visit logging, plus sizing, cross-reference, and warranty tools. Compatible with select models; internet access is required.

User Growth & Download Statistics

App Home Automation Privacy & Security

By:

Bradford White

Rating:

1.90

(54)

Version:

1.2.7 Last updated: 2024-11-06

Version code:

870200156

Creation date:

2022-12-07

Compatible devices:

Size:

30.51MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 268,916 ▼ 805

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

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Developed by:

Bradford White

Apple Apps Store

https://apps.apple.com/us/app/bradford-white-connect/id1504894004

User Reviews

Bradford White Connect has potential with remote control, scheduling, and usage monitoring, but the app is plagued by instability and incomplete features. Frequent disconnects, settings that don’t stick, unreliable scheduling, inconsistent usage data, and authentication errors undermine reliability. The app often requires restarts or re-pairing, and it does not show the current water temperature. Overall, the concept is solid, but the implementation is unstable and not dependable for daily use.

Pros

Provides basic remote access to water heater settings (mode and temperature) via the app.
Scheduling/TOU features are included in the app.
Usage data/monitoring is available through the app.
The concept of Bradford White Connect is a solid, potentially useful idea when it works.

Cons

Frequent disconnects and unreliable connectivity (Wi‑Fi/Bluetooth) requiring restarts or re-pairing.
Changes to mode or temperature do not persist or apply correctly (settings revert or don’t take).
Scheduling/TOU features are buggy or non-functional (time zone/DST issues, start/end times not settable, empty field errors).
Usage data is inconsistent or incomplete (missing data, limited history, graphs displaying incorrect values).
App stability/authentication issues (authorization errors, constant logouts, need to restart the app) and lack of current water temperature display.

Recent reviews

I initially assumed the limited functionality was a hardware constraint, but it turns out the system is capable of a lot more. The official app really should be showing real-time details like upper and lower tank temperatures and whether the compressor or heating elements are active. More importantly, we should be able to schedule specific temperatures for different times of the day instead of being stuck with basic "modes." It’s a real shame that Bradford White hasn't prioritized these updates despite the clear potential and user demand. The fact that the hardware is already sending this data but the app won't display it is a major missed opportunity.

by Ya*****, 2026-05-03

App fails to connect most of the time. Cannot change modes or temp setting. Usage data has long gaps from constant disconnects. Only logs 3 months of usage and you cannot download data.

by st*****, 2025-12-06

The schedule feature often fails to work properly due to a time zone synchronization issue. It also does not appear to understand daylight saving time. There also is no way to adjust the temperature in a schedule. Some people would like to “charge” their tank overnight to take advantage of lower electricity rates, but this important feature is missing. The Daily usage section of the app is nonsensical. It appears to use data from the past 24 hour period, and then plots it on a graph where the day begins and ends at midnight. Thus, it gives the appearance that part of yesterday’s usage has occurred in the future. Additionally, there is no way to view usage older than 24 hours ago. The app requires restarts several times per week due to “error code 401”