Features & Capabilities

This extension guides you through connecting to your Ford Connected Charge Station (NA) or Ford Connected Wallbox (EU) and accessing its core features.

From initial pairing to daily charging, learn how to monitor status, manage settings, and troubleshoot common issues for a smoother EV charging experience.

User Growth & Download Statistics

By:
Ampure Charging Systems Inc.
Rating:
1.60
(61)
Version:
1.2.4 Last updated: 2021-12-06
Version code:
845719784
Creation date:
2020-11-02
Compatible devices:
Size:
31.35MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-13
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Ampure Charging Systems Inc.
Apple Apps Store
https://apps.apple.com/us/app/ford-charge-station-setup/id1497123314

User Reviews

User reviews repeatedly report pairing and connectivity failures, unstable performance, and poor support for the Ford Charge Station Setup app. The app often forgets the charger, freezes or shows errors, and offers limited features with little ongoing updates, making it hard to use and unreliable.
Pros
Cons
  • Frequent pairing failures between the charger, the app, and FordPass (Bluetooth/Wi‑Fi pairing often fails or stalls).
  • Charger/charger information often not remembered; users must re‑enter details or pair again after closing or switching devices.
  • App performance is unreliable: spinning wheel, freezes, gateway/pairing errors, and frequent disconnects even with strong signals.
  • Lack of updates and poor support from Ford/charger app team; reports of unreturned calls and multi‑year issues.
  • Limited functionality and confusing UX: no clear status indicators, no straightforward scheduling, and difficulty adjusting charging amperage.
Recent reviews
The app stalls when trying to connect to my Ford Pass account. Followed all the instructions, connected via Bluetooth to the charger, connected it to the wifi (even independently confirmed a strong signal to the charger through my router), but the last step always fails - can’t connect the charger to my Ford Pass account. Called customer service multiple times. They’re very polite, but no one there can fix this issue. They claim they’re going to escalate, but no one has called me back. Some of these reviews go back years. Ford clearly doesn’t want to solve this problem. Don’t buy a Ford charger.
by ph*****, 2026-04-19

Can’t pair to the station; tried multiple phones and tablets. No indication of any support information. Would give it zero stars if I could.
by PS*****, 2026-03-23

Just got the charger installed. Added this app to connect to the Ford app for additional information and stuff. As others have said the app does not remember your station so you have to input the information again. If you try to manually add it in the Ford app it fails saying the information is incorrect when you can clearly see the sticker with the information. Whomever is coding this app needs to start from scratch as it is a waste of the users time and phone space having an app that does not function. My suggestion is to remove it from the App Store and start over from the ground up. People want usable apps not just pretty lights and graphs.
by EV*****, 2026-02-24
View all user reviews ›

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