Reviews of Advance Auto Parts

By: Advance Auto Parts App

List of user reviews and ratings for Advance Auto Parts

Total ratings

4.80 (Rating count: 119,774)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users largely praise the app for being easy to use, with convenient online ordering, coupon capabilities, and quick pickup, plus friendly staff across locations. However, recurring drawbacks center on online stock accuracy (parts shown as available but not orderable or out of stock), incomplete search results, and occasional checkout/cart problems that disrupt ordering. Despite these issues, the app generally provides a positive experience and strong customer support.

Pros

Easy to use app/website for ordering parts.
Fast and convenient fulfillment, with easy online payments, coupon usage, and quick pickup.
Helpful, customer-focused staff across stores (many positive mentions of individuals and teams).
Reliable availability in terms of having needed parts and overall positive product access.
Positive app support and generally strong user experience (apps described as awesome and intuitive).

Cons

Online stock/inventory accuracy is unreliable, with items shown as available or out of stock inconsistently and sometimes not orderable.
Product search and discovery sometimes fail to show all relevant matching parts or misclassify results.
Checkout/cart issues can occur when stock messaging is misleading or during order flow, hindering purchases.

Upgrade to see all 111 reviews

User Reviews

Recent rating average: 3.70

All time rating average: 4.80

Upgrade to see all 111 reviews

14% (15)

Date	Author	Comment
2026-07-08	Da*****	Mandatory updates website better
Mandatory updates website better
2026-07-08	De*****	What good is any app that requires a update and can’t browse what u need
What good is any app that requires a update and can’t browse what u need
2026-07-07	5 *****	5+ STARS ⭐️⭐️⭐️⭐️⭐️ for Bernard!!! He helped me GREATLY in store to purchase my order online to recieve the discounts extra discounts. EXTREMELY patient, knowledgeable, pleasant & courteous too!!! He is an AMAZING asset to your company & he ROCKS!!! I SOOO APPRECIATED his help as a woman & clueless as to what I needed. THANK YOU, THANK YOUU, THANK YOUUU‼️🙏🏼‼️🙏🏼‼️
5+ STARS ⭐️⭐️⭐️⭐️⭐️ for Bernard!!! He helped me GREATLY in store to purchase my order online to recieve the discounts extra discounts. EXTREMELY patient, knowledgeable, pleasant & courteous too!!! He is an AMAZING asset to your company & he ROCKS!!! I SOOO APPRECIATED his help as a woman & clueless as to what I needed. THANK YOU, THANK YOUU, THANK YOUUU‼️🙏🏼‼️🙏🏼‼️
2026-07-07	IM*****	i earn rewards and you keep taking them before i can use them.
i earn rewards and you keep taking them before i can use them.
2026-07-06	Sp*****	Carlos is a manager here and always makes sure you get what you need to fix your vehicle. Great guy. And Washington is my preferred store.
Carlos is a manager here and always makes sure you get what you need to fix your vehicle. Great guy. And Washington is my preferred store.
2026-07-06	Re*****	Pretty easy to use. Even showed clearance items.
Pretty easy to use. Even showed clearance items.
2026-07-02	jp*****	The best place to buy your car parts
The best place to buy your car parts
2026-07-01	Li*****	The app is improving
The app is improving
2026-06-28	Br*****	Once you know how to navigate and apply discount codes, why would you ever walk into a store to buy something. If you are not using the app, you are missing out on big discounts brother.
Once you know how to navigate and apply discount codes, why would you ever walk into a store to buy something. If you are not using the app, you are missing out on big discounts brother.
2026-06-27	Ja*****	Emanuel was super. Took the time to re-order my stuff so I can get my discount. Great employee !!
Emanuel was super. Took the time to re-order my stuff so I can get my discount. Great employee !!