Reviews of Kajabi

By: Kajabi, LLC App

List of user reviews and ratings for Kajabi

Total ratings

4.30 (Rating count: 7,403)

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Review summary

User reviews repeatedly highlight login/auth instability, video playback problems, and post-update bugs as major cons. While some users praise easy setup and content aggregation, the app’s reliability and UX suffer from frequent sign-in issues, playback glitches, update-induced bugs, and billing/support pain points. Improvements in stability, account handling, and community navigation would greatly enhance the experience.

Pros

Easy to set up and pull in content from multiple sources/sites.
Centralized access to all courses from different creators in one app/account.
Keeps track of completed sessions / progress for some users.
Provides access to multiple communities within the app.

Cons

Frequent login/auth issues: constant verification prompts, one-time codes, and being logged out or stuck on login.
Video playback problems: black screens when switching apps or pausing, audio out of sync, and loss of playback position.
Instability after updates: widespread bugs affecting features, content, and navigation.
Difficulties canceling subscriptions and poor customer support / billing problems.
Community/navigation glitches: threads navigation issues, wrong pages, and UI problems within communities.

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User Reviews

Recent rating average: 1.30

All time rating average: 4.30

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59% (37)

Date	Author	Comment
2026-07-30	Sh*****	Make sure that if you don’t finish your training in one sitting that you remember where you are in your videos because it doesn’t save. Wildly frustrating.
Make sure that if you don’t finish your training in one sitting that you remember where you are in your videos because it doesn’t save. Wildly frustrating.
2026-07-27	Fr*****	Want to love this app so badly but lately, the app crashes almost immediately upon opening. Please fix!
Want to love this app so badly but lately, the app crashes almost immediately upon opening. Please fix!
2026-07-20	Ba*****	I have checked the box to have the next video/audio play automatically but they never do. It looks queued up and ready to go but the next one never starts. I like to keep them going all night. If I wake I do start the next one manually, but it would be so helpful to have them continue throughout the night without waking and starting the next one.
I have checked the box to have the next video/audio play automatically but they never do. It looks queued up and ready to go but the next one never starts. I like to keep them going all night. If I wake I do start the next one manually, but it would be so helpful to have them continue throughout the night without waking and starting the next one.
2026-06-26	Ma*****	Needs Picture in Picture support!!!
Needs Picture in Picture support!!!
2026-06-26	Es*****	Would be a great app to have for coursework on the go, but as soon as you go to check a text and come back, the screen is black and you can’t get video back unless you close out and re-open the app entirely. But then it won’t remember where you left off in the video and makes you start it all over. Pointless to use unless you plan to watch an entire segment at once without interruption, bc you can’t go back and pick up where you left off.
Would be a great app to have for coursework on the go, but as soon as you go to check a text and come back, the screen is black and you can’t get video back unless you close out and re-open the app entirely. But then it won’t remember where you left off in the video and makes you start it all over. Pointless to use unless you plan to watch an entire segment at once without interruption, bc you can’t go back and pick up where you left off.
2026-06-15	So*****	I get an error every time I try to launch app!! How am I supposed to access courses I paid for?!
I get an error every time I try to launch app!! How am I supposed to access courses I paid for?!
2026-06-05	He*****	I had hoped this app would make course content consumption on the go possible and easy to use. I can not even get the videos to play, making the whole app useless. Works fine on my laptop, tried all the recommended troubleshooting steps and nothing worked. Brand new phone and latest version of the app. Going to have to delete it and revisit with a future app update :(
I had hoped this app would make course content consumption on the go possible and easy to use. I can not even get the videos to play, making the whole app useless. Works fine on my laptop, tried all the recommended troubleshooting steps and nothing worked. Brand new phone and latest version of the app. Going to have to delete it and revisit with a future app update :(
2026-05-24	We*****	The app will not send the link to your email to log in. I don’t know why so many content creators use this buggy app. There has to be better alternatives. Trying to track down their CS will send you down a bot road. I’m close to asking the content creator for my money back if I can’t access the courses
The app will not send the link to your email to log in. I don’t know why so many content creators use this buggy app. There has to be better alternatives. Trying to track down their CS will send you down a bot road. I’m close to asking the content creator for my money back if I can’t access the courses
2026-05-20	Ch*****	Purchase a course paid 500 dollars and now I cannot access the app, it crashes . Ridiculous
Purchase a course paid 500 dollars and now I cannot access the app, it crashes . Ridiculous
2026-05-14	De*****	They will hack your account and steal money from you!
They will hack your account and steal money from you!