Reviews of Kajabi

By: Kajabi, LLC

List of user reviews and ratings for Kajabi

Total ratings

4.40 (Rating count: 7,396)

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Review summary

User reviews repeatedly highlight login/auth instability, video playback problems, and post-update bugs as major cons. While some users praise easy setup and content aggregation, the app’s reliability and UX suffer from frequent sign-in issues, playback glitches, update-induced bugs, and billing/support pain points. Improvements in stability, account handling, and community navigation would greatly enhance the experience.

Pros

Easy to set up and pull in content from multiple sources/sites.
Centralized access to all courses from different creators in one app/account.
Keeps track of completed sessions / progress for some users.
Provides access to multiple communities within the app.

Cons

Frequent login/auth issues: constant verification prompts, one-time codes, and being logged out or stuck on login.
Video playback problems: black screens when switching apps or pausing, audio out of sync, and loss of playback position.
Instability after updates: widespread bugs affecting features, content, and navigation.
Difficulties canceling subscriptions and poor customer support / billing problems.
Community/navigation glitches: threads navigation issues, wrong pages, and UI problems within communities.

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User Reviews

Recent rating average: 1.70

All time rating average: 4.40

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60% (34)

Date	Author	Comment
2026-06-05	He*****	I had hoped this app would make course content consumption on the go possible and easy to use. I can not even get the videos to play, making the whole app useless. Works fine on my laptop, tried all the recommended troubleshooting steps and nothing worked. Brand new phone and latest version of the app. Going to have to delete it and revisit with a future app update :(
I had hoped this app would make course content consumption on the go possible and easy to use. I can not even get the videos to play, making the whole app useless. Works fine on my laptop, tried all the recommended troubleshooting steps and nothing worked. Brand new phone and latest version of the app. Going to have to delete it and revisit with a future app update :(
2026-05-24	We*****	The app will not send the link to your email to log in. I don’t know why so many content creators use this buggy app. There has to be better alternatives. Trying to track down their CS will send you down a bot road. I’m close to asking the content creator for my money back if I can’t access the courses
The app will not send the link to your email to log in. I don’t know why so many content creators use this buggy app. There has to be better alternatives. Trying to track down their CS will send you down a bot road. I’m close to asking the content creator for my money back if I can’t access the courses
2026-05-20	Ch*****	Purchase a course paid 500 dollars and now I cannot access the app, it crashes . Ridiculous
Purchase a course paid 500 dollars and now I cannot access the app, it crashes . Ridiculous
2026-05-14	De*****	They will hack your account and steal money from you!
They will hack your account and steal money from you!
2026-05-11	Ze*****	When are you going to fix your app? It consistently crashes. I bought programs that I cannot access. Looks like I’m the only one dealing with this. WHY DOESN’T YOUR APP WORK !!!!!!! Open, send email copy link closes
When are you going to fix your app? It consistently crashes. I bought programs that I cannot access. Looks like I’m the only one dealing with this. WHY DOESN’T YOUR APP WORK !!!!!!! Open, send email copy link closes
2026-05-05	tf*****	I hate that when my iPad is in landscape mode I can’t adjust the size of the video screen. The courses have a lot of text and links that go with the videos but I can’t see but 1 inch at a time. Clearly you don’t use your own app if you haven’t found this annoying.
I hate that when my iPad is in landscape mode I can’t adjust the size of the video screen. The courses have a lot of text and links that go with the videos but I can’t see but 1 inch at a time. Clearly you don’t use your own app if you haven’t found this annoying.
2026-05-03	Sj*****	It asks me repeatedly to confirm my email. I don’t want to have multiple daily emails to access to my courses.
It asks me repeatedly to confirm my email. I don’t want to have multiple daily emails to access to my courses.
2026-04-19	To*****	I have tried numerous times to sign in and the app has yet to send the link to my email. Very frustrating and disappointing.
I have tried numerous times to sign in and the app has yet to send the link to my email. Very frustrating and disappointing.
2026-04-09	Kr*****	I can’t currently open the community for the class I purchased, . It was fixed for a short while after the last update but it’s started bugging out again and is worse now
I can’t currently open the community for the class I purchased, . It was fixed for a short while after the last update but it’s started bugging out again and is worse now
2026-04-05	Bo*****	Fail to add accounts. Lost content if more than one email address. Black video after screen lock or switching apps. Audio out of sync with video. Multiple overlapping audio playbacks from different parts of the video at the same time. Keeps losing last playback location. Bad experiences when using full screen video playback. … and many more issues, all present for years without any fix.
Fail to add accounts. Lost content if more than one email address. Black video after screen lock or switching apps. Audio out of sync with video. Multiple overlapping audio playbacks from different parts of the video at the same time. Keeps losing last playback location. Bad experiences when using full screen video playback. … and many more issues, all present for years without any fix.