Weber Connect

The WiFi enabled thermometer on the Spirit grill won’t take the software update required to work, Weber says they’ll get back to me in 48 or so hours, and the grill won’t work without the thermometer taking the update. Useless technology - ruined Father’s Day. Weber brand used to mean something, sad to see a good brand in the toilet

Bought their pellet searwood grill, pellet grill didn’t work from day one, called Support service three different times, every time they tell you they will email you within two days, three days later they email you with basic instructions that you already know from reading the manual, if you call them and call specifically the pellet department they say they aren’t the pellet department and offer no service clearly the only way to get this company to stand behind its product is a lawsuit

Using the temperature probe and software on my phone is amazingly accurate. Great design job.