Bupa بوبا

Name: Bupa بوبا
Rating: 4.3 (1977 reviews)
Author: BUPA Arabia for Cooperative Insurance

By: BUPA Arabia for Cooperative Insurance

With you for better health

Features & Capabilities

All-in-one health services app by Bupa puts care at your fingertips. Submit claims quickly, carry a virtual card, view your network and benefits, and manage electronic health records. The app also offers live chat with health services doctors, international consultations, women's health insights, a digital health profile, HealthKit integration, and easy scheduling for physical and virtual visits.

تطبيق بوبا للصحة يجمع كل خدمات الرعاية الصحية في تطبيق واحد: قدّم المطالبات بسرعة، واستخدم بطاقتك الرقمية، وتابع شبكة التغطية والفوائد، وادارة السجلات الصحية الإلكترونية. كما يتيح الدردشة المباشرة مع أطباء الخدمات الصحية، والاستشارات الدولية، وصحة المرأة، وبناء ملف صحي رقمي، والتكامل مع HealthKit، وتحديد المواعيد للزيارات الفعلية والافتراضية.

User Growth & Download Statistics

App Calendar Privacy & Security Data Communication

By:

BUPA Arabia for Cooperative Insurance

Rating:

4.30

(1,977) 5 new ratings

Version:

11.8.120 Last updated: 2026-04-22

Version code:

884813196

Creation date:

2019-09-16

Compatible devices:

Size:

196.24MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 44,187 ▼ 30

Other platforms

Bupa بوبا (v13.1.1)

1,776,861 1.99

(22,293)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

BUPA Arabia for Cooperative Insurance

Apple Apps Store

https://apps.apple.com/us/app/bupa-%D8%A8%D9%88%D8%A8%D8%A7/id1479324240

User Reviews

Across multiple reviews, the Bupa app is described as unreliable and hard to use. The most recurring issues are navigation/back button problems (unresponsive or misplaced, often taking you out of the app or making it impossible to go back), frequent slowdowns, crashes, and freezes that force restarts. Content is also unreliable—clinic/hospital listings and contact details are outdated or incorrect. Some users report compatibility problems on newer iPhone models and updates that don’t fix existing bugs, with occasional forced privacy policy prompts. Overall, core functionality is repeatedly hampered and urgent fixes are requested.

Pros

Some users find the app easy to use and user-friendly.

Cons

Back/navigation issues: unresponsive, misplaced, overlaps with the status bar, causing wrong navigation or exiting the app.
Frequent slowdowns, crashes, and freezes; the app often fails to load or requires restart.
Outdated or incorrect hospital/clinic data; maps and contact details are inaccurate.
Compatibility/update problems: not working on certain iPhone models; long-delayed updates; occasional forced privacy policy prompts.
Startup/freeze issues: app freezes on launch or welcome screen and login problems.

Recent reviews

The app is usable, but far from reliable. I would not consider it a good experience due to persistent navigation issues that significantly impact usability. There are frequent technical glitches when navigating through the app. In some cases, the app becomes effectively stuck, forcing users to close and reopen it just to return to the home screen, this is unacceptable for a production app. A clear example: when accessing the Insurance Approvals section and opening an approval, the back button shifts to the top-left corner and becomes unresponsive, making it impossible to navigate back. This creates a frustrating loop with no option but to restart the app. What is most concerning is that similar issues have been highlighted in user reviews for years, yet remain unresolved. This points to a lack of prioritization of core functionality and user experience. Tested on iPhone 16 Pro Max. Not sure if this issue is device-specific (however in the previous reviews I saw the same issue being highlighted by other phones/models users), but it clearly requires urgent attention.

by Ib*****, 2026-03-30

Back button doesn’t work the arrow is not clickable being way up behind the time, you have to exit the app every time to go back to the previous screen. Bad user experience. This issue is from years ago mentioned by other users but developers response is useless requesting an email explanation.

by Ab*****, 2026-03-27

شركة تحت السلم و بتتهرب من مسؤلياتها لو مافي غيرها ما تأمن خالص و ادفع من جيبك اسهل و اوفر عدم وجودها افضل من التأمين معاها افشل من الفشل نفسه حسبنا الله ونعم الوكيل فيها … الله يخربها و تقفل