Reviews of ROLA - Smart Robot

By: Shenzhen Fuzhi Technology Company Limited App

List of user reviews and ratings for ROLA - Smart Robot

Total ratings

2.70 (Rating count: 278)

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Review summary

User reviews show the ROLA app suffers from persistent login and connectivity problems, frequent bugs, and a difficult onboarding experience. While a subset of users praise clear video, easy control, and improvements via updates, the overall app reliability undermines usability. The main recurring complaints are login/registration failures, stability issues, and offline devices, compounded by poor UX and language translation. In short: potential is hampered by frequent app reliability and setup problems, though some user-facing features perform well.

Pros

Easy to control the robot through the app.
Video/camera quality is clear.
App updates have improved functionality.
Motion-activated security monitoring is a useful feature.

Cons

Repeated login/registration failures (sign-up and sign-in issues, verification code problems, terms prompts blocking access).
Frequent app instability and bugs (crashes, being logged out, unresponsive, vague error messages).
Connectivity and offline issues (robot or app frequently offline, Wi-Fi connection problems, firmware upgrades blocked).
Poor UX/design and translations (awkward UI, confusing flows, repeated terms acceptance).

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User Reviews

Recent rating average: 2.20

All time rating average: 2.70

Upgrade to see all 54 reviews

54% (29)

Date	Author	Comment
2026-07-02	Co*****	He tratado de registrarme y no me deja ! No me envía ningún código y solo me pone que es intento fallido muy mal!
He tratado de registrarme y no me deja ! No me envía ningún código y solo me pone que es intento fallido muy mal!
2026-06-19	Su*****	Tried multiple times to get this to work. Never returns to base for charge
Tried multiple times to get this to work. Never returns to base for charge
2026-05-30	RO*****	This Robot really amazed me with the cool customizations in the app and it is always nice to see my cat when I’m away. This is worth $200 US Dollars.
This Robot really amazed me with the cool customizations in the app and it is always nice to see my cat when I’m away. This is worth $200 US Dollars.
2026-05-29	st*****	Cute idea but mine is perpetually lost or dead somewhere random. Paid for the subscription for the daily vlog no clue how to activate or access it… going back to my ubiquity cameras.
Cute idea but mine is perpetually lost or dead somewhere random. Paid for the subscription for the daily vlog no clue how to activate or access it… going back to my ubiquity cameras.
2026-05-07	TB*****	We wanted to like this little robot but never got the chance to try it out. The application is atrocious in design and functionality. It was probably an afterthought that was thrown together in an afternoon by an intern. I’m not kidding it’s that bad. It’s also obvious that this app was not designed by or for English-speakers. Translations are so-so on many things within. I was never able to get the app to even generate a QR code for my robot to scan with multiple vague error messages even though I followed the instructions. We are returning this and looking for a product with a better app and UI.
We wanted to like this little robot but never got the chance to try it out. The application is atrocious in design and functionality. It was probably an afterthought that was thrown together in an afternoon by an intern. I’m not kidding it’s that bad. It’s also obvious that this app was not designed by or for English-speakers. Translations are so-so on many things within. I was never able to get the app to even generate a QR code for my robot to scan with multiple vague error messages even though I followed the instructions. We are returning this and looking for a product with a better app and UI.
2026-04-27	69*****	The app and the functionality is what holds this robot back. Things work fine, but if you are using this app, you got a “budget line” Ebo and it feels that way. Updates seem to fix some bugs bit that about it.
The app and the functionality is what holds this robot back. Things work fine, but if you are using this app, you got a “budget line” Ebo and it feels that way. Updates seem to fix some bugs bit that about it.
2026-04-08	ra*****	If you’ve already bought one of these “smart” robots and it’s too late to return them then, well, I’m sorry. You’ve been screwed.
If you’ve already bought one of these “smart” robots and it’s too late to return them then, well, I’m sorry. You’ve been screwed.
2026-03-26	Da*****	The Rola robot was fun until the app completely stopped responding when I tried taking it to another place. Now I can’t even sign into the app. No QR code comes up to re-register. Too many bugs and zero support.
The Rola robot was fun until the app completely stopped responding when I tried taking it to another place. Now I can’t even sign into the app. No QR code comes up to re-register. Too many bugs and zero support.
2026-03-17	Th*****	So when I try to send the email to myself it says intelligent detection and then fails I try sending it over and over on different devices nothing works I am sure the bot works very well but I can’t even use the bot because the app doesn’t even let me use it. I hope this gets to the developers and so they fix this but until then I feel upset every time I see the bot on the charger doing nothing. Edit I got it working. It’s very fun to use.
So when I try to send the email to myself it says intelligent detection and then fails I try sending it over and over on different devices nothing works I am sure the bot works very well but I can’t even use the bot because the app doesn’t even let me use it. I hope this gets to the developers and so they fix this but until then I feel upset every time I see the bot on the charger doing nothing. Edit I got it working. It’s very fun to use.
2026-03-11	Po*****	爛透了！買不到一個月，滾輪的履帶老是脫落，動都動不了；不僅如此，經常當機，畫面停滯不動，讓在遠端監控的我們心急如焚。Rola Mini 根本就是沒有經過產品測試還硬是上市銷售的詐騙商品，空有外表，使用之後遇到問題卻求助無門，誰買誰倒楣的昂貴垃圾！
爛透了！買不到一個月，滾輪的履帶老是脫落，動都動不了；不僅如此，經常當機，畫面停滯不動，讓在遠端監控的我們心急如焚。Rola Mini 根本就是沒有經過產品測試還硬是上市銷售的詐騙商品，空有外表，使用之後遇到問題卻求助無門，誰買誰倒楣的昂貴垃圾！