Atera

Name: Atera
Rating: 1.7 (112 reviews)
Author: Atera Networks LTD.

By: Atera Networks LTD. App

Atera RMM & PSA software

Overview

Version:

1.1.0199

Last updated: 2026-08-02

Ranking

#187,294 ▼ 71

Overall

Features & Capabilities

Introducing the Atera Chrome extension: a lightweight companion that brings MSP RMM, Help Desk, and PSA capabilities into your browser. Use it to monitor alerts, access customers, contacts, and devices, and perform remote support on the go.

Designed for Managed Service Providers and internal IT teams, this extension complements the Atera platform, offering desktop-ready tools for alert monitoring, device management, and streamlined ticketing while you work alongside the main software.

User Growth & Download Statistics

App Developer Tools Task Management Analytics

By:

Atera Networks LTD.

Rating:

1.70

(112)

Version:

1.1.0199 Last updated: 2026-08-02

Version code:

889190464

Creation date:

2019-08-28

Compatible devices:

Size:

71.03MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-13

Compare stats and ranking:

Ranking

# 187,294 ▼ 71

Other platforms

Atera (v1.1.0199)

31,526 1.83

(246)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Atera Networks LTD.

Apple Apps Store

https://apps.apple.com/us/app/atera/id1478043603

Website:

https://www.atera.com

User Reviews

User reviews largely flag the iOS Atera app as unstable and difficult to use in the field. The most common complaints are login loops and MFA issues, frequent logouts, and white screens that prevent interaction with tickets or data. Many report limited functionality and poor mobile UX compared with the web version, with slow performance and stale data. A minority find value when it works—especially with SSO in some setups or for viewing devices/sites on the go—but the app needs major stability and feature improvements to be reliable daily.

Pros

SSO can reduce login issues for some users.
The mobile app allows viewing devices and sites on the go, aiding field work.
For those who also use the desktop version, it complements workflow by enabling access away from a desk.

Cons

Frequent login failures and loops, including MFA prompts that don’t appear or block access.
App logs out often and requires re-authentication, making notifications unreliable.
White/blank screens on login or when interacting with tickets, causing unresponsive UI.
Limited functionality on mobile and missing many features from the web version.
Overall reliability issues: slow performance, data not refreshing, and occasional crashes.

Recent reviews

The app is full of bugs and glitches during every use. You can’t see who you’re emailing (the email address is hidden) and you can’t see who else is copied when replying. Screenshots and photos don’t come over well. There’s no ability for agents to create their own canned replies. Some basic functions bug out, like when trying to write a longer reply, you can’t expand the text box, but the send button won’t be visible and trying to get it to work properly is a never ending problem. Very few features. No dark mode. The company emails replies back at 11pm PST on Saturdays. Feels like it was outsourced to India and not properly maintained.