Atera

Name: Atera
Rating: 1.83 (248 reviews)
Author: Atera Networks LTD

By: Atera Networks LTD App

Atera RMM & PSA software

Overview

Google Play Store

Downloads

31,778 ▲ 87

Data as of 2026-09-01

Rating:

1.83

(248)

Version:

1.1.0199

Last updated: 2026-08-02

Ranking

#360,180 ▼ 996

Overall

Features & Capabilities

Atera Mobile App: Empower your IT support team wherever they are — in the office, on-site, or on the go. The app offers alert monitoring, easy access to customers, contacts, devices, and remote access capabilities.

All-in-One Platform: Tailored for Managed Service Providers (MSPs) and internal IT departments, Atera combines Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing, and Reporting. This complete solution simplifies IT business management by integrating multiple functions into a single platform. The mobile app complements the full software, providing a lightweight tool for managing your IT operations remotely.

User Growth & Download Statistics

App Developer Tools

By:

Downloads:

Rating:

Version:

1.1.0199 Last updated: 2026-08-02

Version code:

1110199

Creation date:

2019-08-28

Publisher country:

Permissions:

android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.MANAGE_DOCUMENTS High risk
android.permission.READ_USER_DICTIONARY Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.FOREGROUND_SERVICE Low risk

Size:

40.98MB

Email:

su*****@atera.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-09-01

Compare stats and ranking:

Ranking

# 360,180 ▼ 996

Other platforms

Atera (v1.1.0199)

1.60

(113)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Atera Networks LTD

Google Play Store

https://play.google.com/store/apps/details?id=com.atera.ateramobileapp

Email:

su*****@atera.com

Website:

https://www.atera.com

User Reviews

Users find the Atera app has potential but suffers from many bugs and missing features. Common issues include poor two-factor authentication causing repeated logins, unreliable notifications, limited ticketing capabilities, and missing search or device management features. While it functions for basic tasks like remote sessions, users are frustrated by decreased functionality and lack of responsiveness from support. Overall, the app needs significant improvements to match its web counterpart and become a reliable tool for managed service providers.

Pros

App has potential and works as a basic starting point for remote sessions and ticket monitoring.
Some authentication features like 2FA and biometric login are present or being improved.
Basic functionality such as viewing devices and tickets is available.
The app interface looks clean and is functional in limited use cases.
Regular updates are being made, showing ongoing development.

Cons

App is buggy and unstable, with frequent crashes and sign-in issues.
Two-factor authentication implementation is poor, frequently requiring repeated logins without working biometric or token options.
Missing key features such as ticket management (editing, deleting notes), time logging, and searching devices or tickets effectively.
Notifications in the app do not work reliably, leading to missed alerts.
Remote session features and other functionalities are frequently broken or removed in updates.
The app is limited in scope compared to the web version, lacking essential tools and staff support responsiveness.